WFH - Property Experience Coordinator / Executive Assistant (EA)
Core Function: A dual-purpose role combining executive assistance to the business owner with end-to-end operational and maintenance coordination across a US property management portfolio.
Non-Negotiable Requirements
- Experience: Minimum 1+ year in US-based property management.
- Personality: Strong Type C profile—analytical, process-driven, systematic, and meticulous about accuracy and standard operating procedures (SOPs).
- Work Order Expertise: Proven ability to coordinate and troubleshoot maintenance requests across diverse property categories (single-family, multi-family, commercial).
- Phone Availability: Comfortable handling weekly rotating inbound and outbound phone support alongside digital communications.
- Tech Competency: Proficient in Zoom, Google Workspace (Calendar/Email), Facebook, and property management platforms (RentTech Direct).
Core Responsibilities Summary
- Executive Support & Task Accountability:
- Manage the business owner’s calendar and Zoom meetings, track daily/weekly/monthly operational deadlines, follow up on pending team deliverables, and organize digital records.
- Maintenance & Property Coordination:
- Triage routine and emergency work orders from intake to invoice verification; coordinate with contractors, owners, and tenants per SOPs; assist with investor/owner onboarding and lead distribution.
- Cover the business line on a weekly rotating schedule for inbound and outbound calls; send client notifications, severe weather precaution alerts, and execute weekly Friday appointment confirmations.
- Inbox & Operations Management:
- Triage public-facing email accounts, route high-priority inquiries, and follow up internally on unaddressed correspondence.
- Marketing & Event Support:
- Publish property listings and marketing updates to Facebook, support the weekly “Behind the Door at KDM” series, and assist in coordinating client events, investor meetings, and vendor logistics.
TECHNICAL REQUIREMENTS:
- Must have a working PC/LAPTOP
- Core i3 and above (6th to 12th Gen) or AMD equivalent
- 8GB RAM and above
- WiFi connection with a minimum speed of 10mbps
- Working camera
CYBERBACKER offers a variety of job opportunities in various fields and business departments that could be a perfect fit for your skills and qualifications.
- Training Provided
- Work From Home
- Growth
- Job Security & Stability
- Obtainable Promotion
- Profit Share
- Opportunity to an all-expense-paid trip to the USA
- HMO & PTO Provided
100% Work from home
- Cyberbacker allows you to work from home, free from traffic and spend more time with your family. No dress code required!
Work With Awesome People
- Your job is so much more than a paycheck; it’s a place you go to improve your skill set, contribute to the greater good, and collaborate with other awesome people.
Get Paid On Time
- Getting paid late can affect business. That’s why here in cyberbacker, you get paid on time. No delays – no hassle!