Property Management Assistant

iSupport Worldwide; Metro Manila; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

Free lunch

Onsite gym

Weekly fitness challenge

Upskilling academy

Modern facilities

Sleeping quarters

Game area

Chat room

Shower room

Job summary

iSupport Worldwide is seeking a Property Management Assistant to provide comprehensive administrative support to the Regional Property Manager and team. You will handle correspondence, scheduling, documentation, and reporting, ensuring confidentiality and timely execution of tasks.

The ideal candidate is highly organized with strong communication and typing skills, proficient in Microsoft 365, and capable of managing multiple duties with minimal supervision.

Qualifications

• Good communication in written and spoken English.
• Strong organizational and time-management abilities.
• Ability to handle multiple tasks with minimal supervision.
• Attention to detail and confidentiality.
• Experience with administrative support in property or facilities is a plus.

Responsibilities

• Provide day-to-day administrative support to the Regional Property Manager and team.
• Prepare, format, and maintain documents, reports, and notices.
• Organize electronic and physical filing systems for property files.
• Assist with data entry, record-keeping, and resident applications.
• Complete projects and tasks as directed by management.
• Report back on status and follow-through of property issues.
• Manage email and phone inquiries professionally and promptly.
• Coordinate information flow between teams and departments.
• Schedule meetings and coordinate appointments.
• Prepare agendas and meeting materials.

Skills

Communication skills

Interpersonal skills

Typing speed

Self-motivation

Education

Bachelor's degree (preferred)

Tools

Microsoft 365

SharePoint

Job description

The Property Management Assistant serves as a key support partner to the Property Manager, providing administrative coordination and operational support to enhance the efficiency and effectiveness of the assigned property portfolio. This role is responsible for handling a wide range of administrative functions, including correspondence, scheduling, documentation management, reporting, and office coordination, while ensuring the confidentiality of sensitive and time-critical information. The ideal candidate is a highly organized, detail-oriented, and self-motivated professional with strong communication, typing, and Microsoft 365 skills. They possess the ability to follow through and manage a wide variety of situations and administrative challenges, while successfully handling multiple tasks simultaneously to completion with minimal supervision.

Key Responsibilities:

• Administrative Support
  • Provide day-to-day administrative assistance to the Regional Property Manager and team members to effectively manage assigned properties and communities.
  • Prepare, format, and maintain documents, reports, spreadsheets, presentations, letters, notices, rent rolls, forms, memoranda, and other correspondence as directed by the Regional Property Manager.
  • Organize and maintain electronic and physical filing systems, ensuring all property files are organized and kept up to date.
  • Assist with data entry, record keeping, document management, and timely processing of resident applications in accordance with company standards.
  • Complete new and ongoing projects, objectives, special assignments, and other tasks as directed by the Regional Property Manager and Upper Management/Owners.
  • Report back to the Regional Property Manager regarding the status, handling, and follow-through of property-related issues.
• Communication & Correspondence
  • Manage email communications and respond to inquiries professionally and promptly.
  • Respond to incoming calls and inquiries from residents, on-site managers, vendors, property owners, and other stakeholders as directed by the Regional Property Manager.
  • Draft, proofread, and edit business correspondence, reports, and meeting notes.
  • Serve as a point of contact for internal and external stakeholders.
  • Coordinate information flow between teams and departments.
• Scheduling & Coordination
  • Coordinate administrative activities and ensure assigned projects and objectives are completed on time.
  • Manage calendars, schedule meetings, and coordinate appointments.
  • Organize virtual and in-person meetings, including preparing agendas and meeting materials.
  • Monitor deadlines and follow up on action items as needed.
• Microsoft 365 Administration
  • Utilize Microsoft Outlook for calendar and email management.
  • Create and maintain documents using Microsoft Word.
  • Manage and analyze data using Microsoft Excel.
  • Develop presentations using Microsoft PowerPoint.
  • Support document sharing, version control, and file organization across Microsoft 365 platforms.
• General Office Support
  • Maintain confidentiality of sensitive company, resident, property, and business information.
  • Support process improvements and administrative efficiencies.
  • Participate in required training programs and professional development activities.
  • Direct, train, or provide guidance to other administrative staff as needed.
  • Perform other administrative duties as assigned.

Requirements

Required Qualifications:

• At least 1–3 years of experience in an Administrative Assistant, Office Assistant, Executive Assistant, or similar support role.
• Prior experience in copywriting, or at least a high level of competency for letter writing, proofreading, creation of various items of print, etc.
• Advanced proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, and SharePoint).
• General proficiency in basic mathematical functionality and ability to apply concepts such as fractions and percentages, to practical situations.
• Ability to manage and prioritize multiple tasks and projects with efficiency and accuracy with successful completion in a timely manner.
• Ability to read, analyze and interpret documents and to respond effectively to inquiries or complaints.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Excellent written and verbal English communication skills.
• Strong scheduling, coordination, and organizational abilities.
• Above-average typing speed and high level of accuracy.
• Proficient in business correspondence and professional email etiquette.
• Strong attention to detail and ability to maintain confidentiality.
• Strong problem-solving and interpersonal skills.
• Self-motivated, proactive, and able to work with minimal supervision.

Preferred Qualifications:

• Bachelor's degree in Business Administration, Office Administration, Communications, or a related field (equivalent work experience may be considered).
• Experience supporting multiple stakeholders in a professional office environment.
• Experience with calendar management for executives or leadership teams.
• Familiarity with project coordination and meeting management.
• Experience using collaboration and productivity tools within Microsoft 365 environments.

Benefits

• Free lunch meal, fruits, snacks, and drinks
• Onsite gym with a free professional instructor
• Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
• Weekly engagement activities with prizes that are up to 3,000 PHP
• Free upskilling academy to improve your performance and skillset
• State-of-the-art facilities from toilets to your workstation
• Amenities such as sleeping quarters, game area, chat room, shower room