Product Manager, Trust & Onboarding Platform

Angkas (DBDOYC, Inc); Makati; Hybrid; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Free meals

Gym access

Career growth

Competitive salary

Start-up energy

Global team

Tech-driven culture

Job summary

Angkas (DBDOYC, Inc) in Manila is seeking a Product Manager to own the User Trust and Platform roadmap, from identity verification to fraud controls, onboarding, and activation, while enabling frontline teams.

You will align CS, Policy & Compliance, and Ops, define KPI framework, and ensure compliance with Data Privacy Act; the role offers hybrid work, onsite or remote, across the Philippines.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field.
• 3-5 years experience in Product Management or Technical PM, with 1-2 years owning technical or platform products.
• Strong SQL skills to query data warehouses and validate funnels.
• Familiarity with APIs, auth flows, and cross-system state.
• Experience with analytics tools (Amplitude/Looker/Tableau/Data Studio) and experimentation.
• Knowledge of fraud detection concepts, KYC, and identity verification.

Responsibilities

• Own the User Trust and Platform roadmap end-to-end across identity, fraud, onboarding and activation, comms, support, and back office.
• Discovery and prioritisation based on input from CS, Policy & Compliance, and Ops teams.
• Define trust and platform KPI framework: activation rate, fraud loss, CSAT, and back-office workflow success.
• Define how users are verified at signup and how account state propagates across apps.
• Work with Fraud and Data to define detection signals and back office surfaces for account actions with an audit trail.
• Improve onboarding funnels for drivers and customers and measure time-to-first-trip and first-booking.
• Define platform communications and align cross-functional teams to ship features.
• Ensure compliance and traceability for all identities and financial actions with Legal and DPO.

Skills

Product PM

SQL

APIs & auth

Analytics tools

KYC identity

UI/UX basics

Education

Bachelor's degree (CS/Eng/IS/Bus)

Tools

Amplitude

Looker

Tableau

Data Studio

Job description

Angkas (DBDOYC, Inc) in Manila is seeking a Product Manager to own the User Trust and Platform roadmap, from identity verification to fraud controls, onboarding, and activation, while enabling frontline teams.

You will align CS, Policy & Compliance, and Ops, define KPI framework, and ensure compliance with Data Privacy Act; the role offers hybrid work, onsite or remote, across the Philippines.