About the role
This position is responsible for the management of a portfolio of vendors. This is a hands-on role that involves purchasing and maintaining inventory levels to enable CH2 to meet its targeted service levels. Ensuring that we maintain inventory levels to provide a comprehensive range of products with minimal out-of-stocks is paramount.
Role Dimensions
Direct Reports - Medical Category Manager
Key Accountabilities
- Review and perform daily buying requirement using current Inventory systems.
- Complete daily buying within stipulated budget and before vendor's cut off time.
- Managing daily emails within deadline.
- Participation in rollout of purchasing requirements for new Customers (including tenders).
- Review daily open order report to ensure all overdue open orders ETA are up to date.
- Review daily item message report to ensure all OOS/Constrain flag are up to date to provide good guidance to external parties and protect fill rate accuracy.
- Liaise with Vendors on ETA's of orders, delivery date of lines unable to be supplied, short sent and code changes and update JDE accordingly.
- Liaise with warehouse receiving to manage stock received with short dating and discrepancy like short / damaged stock issues.
- Monitor supplier lead times and discuss/amend where necessary on all
- Manage all BDM, Customer Service, Stock Control and Receiving enquiries in a friendly, positive and timely manner.
- In conjunction with Demand planner, review and reduce Slow and Excess stock
- Other related duties as directed by Supervisor/Manager (launches/rollouts/tenders etc).
- Participate in the ISO/9001 Quality System training
- Ensure work performed is in accordance with the quality policy and manual and quality procedures, processes and work instructions associated with the ISO/9001 Quality System.
Key Performance Indicators (KPIs)
- Fill Rate - 96%
- Excess inventory <4% of total inventory value
- Slow Moving inventory <2% of total inventory value
Qualifications & Experience
- Bachelor's degree in Supply Chain, Business, Engineering, or related field
- 3-5+ years of experience in a Procurement role
- Forecasting experience
- Experience working within the healthcare industry
Skills & Competencies
- Experience using computer buying/ordering systems management systems (PIM), CMS, or ERP tools (e.g., JDE, NetSuite, SAP).
- Analytical ability
- Detail oriented
- Knowledge of demand planning processes
- Identify and rectify problems within company protocols
- Be a self-starter who can work independently with limited direction and who can schedule and prioritise work on their own behalf
- Ability to work to a budget
- Purchasing/inventory buying experience
- Understand and appreciate medical professional ethics and confidentiality
Key Attributes
- Outstanding communication skills
- Logical thinker
- Customer focused
- Honest & friendly nature
- Able to work as part of a team
- Motivated with a "Can Do" attitude
- Proactive and solutions-oriented
- Collaborative and cross-functional mindset
- Flexible in the approach to the role showing the ability to take on other roles and responsibilities.