Procure-to-Pay Lead: Global Ops & Automation

Netflix; Metro Manila; Presencial; PHP 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

Netflix is hiring a Procure-to-Pay Supervisor based in Manila to lead a regional P2P team within our global shared services network. The role reports to the P2P Manager and focuses on end-to-end AP, transaction processing, and month-end close in a fast-paced environment.

The ideal candidate has 5+ years in procure-to-pay operations, strong GAAP/SOX knowledge, and a proven ability to drive process improvements while mentoring a diverse team across regions.

Formación

• Experience managing a dynamic team in a global shared services environment.
• Strong knowledge of U.S. GAAP, IFRS, and SOX compliance.
• Excellent communication and conflict resolution skills.
• Proficient in Excel and ERP systems; English fluency required.

Responsabilidades

• Be Netflix Culture Ambassador by role modeling our values, managing cultural updates, and facilitating team discussions.
• Drive talent development through team building, training, coaching, and performance feedback.
• Monitor KPIs and SLAs, addressing issues to enhance performance.
• Manage staff leaves, coverage, overtime, training, and performance evaluations.
• Ensure team alignment during periods of change and ambiguity, providing stability and clear direction.
• Partner with the other P2P supervisor and the P2P manager to maintain a consistent operating model, shared standards and coverage continuity across all business areas.
• Act as a point of escalation for operational issues within your business area.
• Resolve discrepancies and errors in the P2P process.
• Develop and implement solutions to prevent future issues.
• Oversee transaction processing and ensure compliance with SOX and audit requirements.
• Support month‑end, quarter‑end, and year‑end close activities.
• Foster a culture of collaboration and innovation.
• Review daily metrics and track employee performance.
• Analyze performance data to identify operational inefficiencies.
• Develop targeted training programs to address skill gaps.
• Continuously evaluate the effectiveness of training initiatives.
• Monitor aging reports and resolve complex issues.
• Serve as dedicated liaison for BP stakeholders, partnering directly with BP leaders and cross‑functional partners.
• Partner closely with BPs to identify and implement process improvement and standardization initiatives, both within your business area and across the broader P2P team.
• Discuss policies, procedures, and internal controls with leadership.
• Assist with special projects, including system upgrades and SOP standardization.
• Identify operational and compliance risks and implement controls.
• Lead the implementation of new P2P workflows to enhance automation and efficiency.

Conocimientos

Team leadership

GAAP & SOX knowledge

Communication skills

Excel & ERP systems

FreshDesk/Zendesk knowledge

English proficiency

Educación

Background in Accounting or Finance

Degree in a relevant field of study

Herramientas

Workday

FreshDesk/Zendesk

Descripción del empleo

Netflix is hiring a Procure-to-Pay Supervisor based in Manila to lead a regional P2P team within our global shared services network. The role reports to the P2P Manager and focuses on end-to-end AP, transaction processing, and month-end close in a fast-paced environment.

The ideal candidate has 5+ years in procure-to-pay operations, strong GAAP/SOX knowledge, and a proven ability to drive process improvements while mentoring a diverse team across regions.