Process Transformation Architect

Globe Telecom; Taguig; On-site; PHP 781,200 - 1,004,400; Full time

Job summary

Globe Telecom seeks a dedicated professional to advocate for the transformation agenda of its organizational processes. The role involves linking CX, IT, Network, and Business to identify process gaps and lead initiatives for simplification. Responsibilities include leading cross-functional teams, developing process architecture standards, and facilitating workshops. The ideal candidate will have strong skills in process management and improvement, with a commitment to driving organizational excellence in Metro Manila.

Qualifications

• Strong understanding of process transformation and improvement.
• Ability to lead cross-functional teams.
• Excellent communication and facilitation skills.

Responsibilities

• Steer transformation agenda by linking CX, IT, and business processes.
• Lead cross-functional teams on process transformation initiatives.
• Plan and execute enablement programs for process simplification.

Job description

Globe Telecom seeks a dedicated professional to advocate for the transformation agenda of its organizational processes. The role involves linking CX, IT, Network, and Business to identify process gaps and lead initiatives for simplification. Responsibilities include leading cross-functional teams, developing process architecture standards, and facilitating workshops. The ideal candidate will have strong skills in process management and improvement, with a commitment to driving organizational excellence in Metro Manila.