Digital Transformation & Automation Lead

Globe Telecom; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Globe Telecom in Metro Manila is looking for a Process Digitalization & Technology Enablement Lead to spearhead the transition to a digital-first, data-driven environment. This role entails overseeing the integration of technology into enterprise processes, enhancing operational efficiency and customer experience.

The successful candidate will design frameworks and tools for automation, lead capability building initiatives, and ensure that technology adoption delivers measurable business value. Strong analytical and technology integration skills are essential.

Qualifications

• Expertise in technology integration and digital-first processes.
• Experience with managing enterprise-wide automation and AI initiatives.
• Strong analytical skills with emphasis on data-driven decision-making.

Responsibilities

• Champion the integration of technology and analytics into process design.
• Oversee usability and accessibility of process tools across the organization.
• Establish pathways for responsible use of AI and automation.

Skills

Technology integration

Digital process design

Automation

AI knowledge

Data analytics

Education

Bachelor's degree in a relevant field

Additional certifications in Digital Transformation or AI

Tools

BPM platforms

Process mining dashboards

Automation tools

Job description

Globe Telecom in Metro Manila is looking for a Process Digitalization & Technology Enablement Lead to spearhead the transition to a digital-first, data-driven environment. This role entails overseeing the integration of technology into enterprise processes, enhancing operational efficiency and customer experience.

The successful candidate will design frameworks and tools for automation, lead capability building initiatives, and ensure that technology adoption delivers measurable business value. Strong analytical and technology integration skills are essential.