Senior Process Architect — Design, Map & Optimize

Globe Telecom; Taguig; On-site; PHP 837,000 - 1,116,000; Full time

Job summary

Globe Telecom is looking for a Process Architect - Expert in Metro Manila to design and optimize business processes aimed at enhancing operational efficiency and readiness for automation.

The successful candidate will analyze existing workflows and improve them by creating standardized process documentation and facilitating cross-functional collaboration. The role also supports digital transformation initiatives and ensures compliance with enterprise governance standards.

A commitment to equal opportunity and diversity in hiring practices is integral to Globe Telecom's values.

Qualifications

• Experience in process design and modeling methodologies such as BPMN and value stream mapping.
• Ability to identify process bottlenecks and implement optimization initiatives.
• Strong skills in documentation management and cross-functional collaboration.

Responsibilities

• Analyze current processes to understand workflows and operational challenges.
• Develop process designs that improve efficiency and customer experience.
• Maintain accurate process documentation and support governance processes.

Job description

Globe Telecom is looking for a Process Architect - Expert in Metro Manila to design and optimize business processes aimed at enhancing operational efficiency and readiness for automation.

The successful candidate will analyze existing workflows and improve them by creating standardized process documentation and facilitating cross-functional collaboration. The role also supports digital transformation initiatives and ensures compliance with enterprise governance standards.

A commitment to equal opportunity and diversity in hiring practices is integral to Globe Telecom's values.