Process Architect: Design, Standardize & Automate Ops

Globe Telecom; Manila; On-site; PHP 1,000,000 - 1,400,000; Full time

Job summary

Globe Telecom is seeking a Process Architect - Expert to design, model, and optimize business processes for enhanced efficiency and standardization. The role focuses on analyzing current workflows, identifying improvement opportunities, and delivering optimized to-be designs aligned with governance standards.

The position supports digital transformation initiatives, ensuring processes are structured and ready for automation and continuous improvement.

Qualifications

• Experience in business process design and modeling (BPMN, flow diagrams).
• Ability to map current processes (as-is) and identify bottlenecks and opportunities.
• Strong collaboration with Process Owners, operational teams, and transformation stakeholders.

Responsibilities

• Design, model, and optimize business processes to improve efficiency, standardization, and automation readiness.
• Analyze and map as-is processes to understand workflows, dependencies, and challenges; develop to-be designs.
• Create and maintain process documentation using standard methodologies (BPMN, process maps, value stream mapping).
• Identify bottlenecks and opportunities; implement simplification and standardization initiatives.
• Support governance, validation sessions, and cross-functional collaboration with technology and transformation teams.

Job description

Globe Telecom is seeking a Process Architect - Expert to design, model, and optimize business processes for enhanced efficiency and standardization. The role focuses on analyzing current workflows, identifying improvement opportunities, and delivering optimized to-be designs aligned with governance standards.

The position supports digital transformation initiatives, ensuring processes are structured and ready for automation and continuous improvement.