Process Excellence Analyst — Lean Six Sigma & Design Thinking

White & Case LLP; Manila; On-site; PHP 480,000 - 720,000; Full time

Job summary

White & Case LLP is seeking a Analyst, Process Excellence to support the Practice Solutions team in executing Lean, Six Sigma, and Design Thinking projects. The role involves leading simple PD/CI projects, documenting charters, and facilitating workshops to drive operational improvements across global and local processes.

The candidate will assist in training, data analysis, and creating implementation plans, reporting to the Supervisor, Process Excellence.

Qualifications

• Bachelor’s Degree in Business Management, Industrial Engineering, or related field.
• Yellowbelt Lean Six Sigma certification required.
• Certification in ISO 9001 QMS Documentation is an advantage.
• 1–3 years in Process Documentation and Continuous Improvement; fresh graduates welcome with related training.
• Design Thinking experience is an advantage.
• 1 year of project management experience.
• Advanced MS Visio skills.
• Proficient in MS Excel, PowerPoint, Word, and Project.

Responsibilities

• Lead and manage simple PD and CI projects from planning to completion using Lean, Six Sigma, or Design Thinking.
• Documentation, preparation, and presentation of project charter, WBS, communication plan, and kickoff deck.
• Current process performance analysis including root cause analysis, data gathering, and benchmarking.
• Coordinate with teams to obtain or create operational data and dashboards to support analysis.
• Facilitate ideation, prioritization, and future-state process mapping workshops.
• Assist process owners in presenting improvements to sponsors.
• Draft and prepare the implementation plan.
• Train, document, and deploy the improved process.
• Compute improvement gains and present handover materials.
• Project administration: maintain Actions/Issues Log and coordinate with the project team.
• Assist in executing large-scale global/local PD and CI projects from planning to completion.
• Assist in building and delivering PD and CI trainings/workshops for PI awareness programs.
• Act as subject-matter expert on process documentation and continuous improvement methodologies.

Skills

Strong interpersonal skills

Facilitation

Presentation skills

Analytical thinking

Problem solving

Attention to detail

Education

Bachelor’s Degree in Business Management / Industrial Engineering or related

Tools

MS Visio

MS Excel

MS PowerPoint

MS Word

MS Project

Job description

White & Case LLP is seeking a Analyst, Process Excellence to support the Practice Solutions team in executing Lean, Six Sigma, and Design Thinking projects. The role involves leading simple PD/CI projects, documenting charters, and facilitating workshops to drive operational improvements across global and local processes.

The candidate will assist in training, data analysis, and creating implementation plans, reporting to the Supervisor, Process Excellence.