Process Excellence Analyst

Cardinal Health, Inc.; Taguig; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Cardinal Health, Inc. is seeking a Process Improvement Analyst to perform end-to-end process mapping and analysis in a cross-functional environment in Taguig, Philippines.

You will use BPMN standards and process mining tools to identify inefficiencies and opportunities for automation, while collaborating with operations, IT, and finance teams to secure buy-in and drive implementation. The role requires strong analytical capabilities, experience in developing BRDs, and the ability to present

Qualifications

• Experience with BPMN standards and end-to-end process analysis.
• Ability to conduct variance analyses and root cause assessment.
• Develop comprehensive As-Is/To-Be process documentation and identify automation opportunities.
• Create clear BRDs to support process improvement initiatives.
• Utilize task mining and simulation tools to model workflows.

Responsibilities

• Perform end-to-end process mapping and analysis using BPMN standards and process mining tools (e.g., Celonis, Lucid, Visio, etc.).
• Conduct detailed variance analysis and RCA to identify inefficiencies, risks, and compliance gaps.
• Develop comprehensive process documentation, including As-Is and To-Be maps, and identify automation opportunities.
• Create clear, testable BRDs to support improvement and transformation initiatives.
• Utilize task mining and simulation tools to model workflows and evaluate future-state scenarios.
• Collaborate with operations, IT, and finance teams to validate findings, secure buy-in, and ensure successful implementation.
• Prepare executive-ready reports and presentations that synthesize data insights into actionable recommendations.
• Facilitate workshops and stakeholder interviews to gather requirements and align on process improvements.

Skills

Process mapping

BPMN

Process mining

Variance analysis

RCA

BRD development

Stakeholder facilitation

Executive reporting

Tools

Celonis

Lucid

Visio

Job description

Cardinal Health, Inc. is seeking a Process Improvement Analyst to perform end-to-end process mapping and analysis in a cross-functional environment in Taguig, Philippines.

You will use BPMN standards and process mining tools to identify inefficiencies and opportunities for automation, while collaborating with operations, IT, and finance teams to secure buy-in and drive implementation. The role requires strong analytical capabilities, experience in developing BRDs, and the ability to present