Process Improvement & Analytics Analyst

PwC Philippines

Makati

On-site

PHP 279,000 - 446,000

Full time

37 hours ago
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Job summary

PwC Philippines is seeking a Business Process Analyst to support continuous improvement by analyzing processes, identifying inefficiencies, and implementing solutions that enhance service delivery, quality, and efficiency. You will work with various business units, leverage data-driven insights, and contribute to process transformation across the firm.

You will work as part of a team to solve business problems, support process improvement projects, and help deliver sustainable operational

Qualifications

  • Bachelor’s degree in one of the related fields.
  • Fresh graduates are welcome to apply.
  • Internship, thesis, capstone, or project work in process improvement is preferred.

Responsibilities

  • Assist in documenting and mapping current processes, workflows, and procedures.
  • Gather, analyze, and validate requirements from stakeholders.
  • Identify gaps, bottlenecks, risks, and improvement opportunities.
  • Support process improvement and automation to drive efficiency.
  • Prepare reports, dashboards, and presentations using data tools.
  • Monitor KPIs and provide insights for decision-making.
  • Collaborate with cross-functional teams to implement enhancements.
  • Participate in workshops and process reviews with stakeholders.
  • Maintain process documentation and SOPs.
  • Support testing, training, and deployment of new processes or tools.
  • Contribute to continuous improvement initiatives.

Skills

Data analysis
Analytical thinking
Communication
Multi-tasking

Education

Bachelor's degree in Business Administration
Bachelor's degree in Business Management
Bachelor's degree in Business Analytics
Bachelor's degree in Information Systems
Bachelor's degree in IT/Computer Science
Bachelor's degree in Management Information Systems
Bachelor's degree in Accountancy
Bachelor's degree in Economics
Related courses

Tools

Microsoft Excel
PowerPoint
Word
Microsoft 365

Job description

PwC Philippines is seeking a Business Process Analyst to support continuous improvement by analyzing processes, identifying inefficiencies, and implementing solutions that enhance service delivery, quality, and efficiency. You will work with various business units, leverage data-driven insights, and contribute to process transformation across the firm.

You will work as part of a team to solve business problems, support process improvement projects, and help deliver sustainable operational

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