Process Documentation Specialist — SOPs & Maps (Hybrid)

GUS Educations PH; Quezon City; Hybrid; PHP 335,000 - 670,000; Full time

Benefits offered by this job

HMO + Life Insurance

Training programs & learning

30 PTO / Leave conversions

Parental & maternity benefits

Transportation, Internet, clothing, &

Rice allowances

Hybrid work setup

Job summary

GUS Educations PH is seeking a Documentation Associate in Quezon City to map processes, develop SOPs, and manage documentation for finance and operations. The role combines review and control of process documents with collaboration across departments.

The position is hybrid, onsite for the initial period with a transition to a flexible work arrangement. Candidates should have 1–2 years in process documentation and a strong eye for accuracy and compliance.

Qualifications

• 1–2 years of experience in process mapping, documentation, or process improvement.
• Bachelor's Degree in Accounting, Finance, Business Administration, or related field.
• Experience supporting finance or operational processes is an advantage.
• Proficient in Microsoft Office Suite, especially Excel, Word, Outlook, PowerPoint, and Power BI.
• Strong attention to detail and ability to create clear, well-organized process documentation.
• Good organizational, analytical, and research skills.
• Strong verbal and written communication with cross-team collaboration.
• Ability to handle confidential information with professionalism and discretion.

Responsibilities

• Develop process maps illustrating key activities, decision points, and flows.
• Prepare and maintain SOPs with steps, roles, and guidelines.
• Coordinate with owners and teams to validate maps and SOPs for accuracy.
• Finalize and secure approval for SOPs per documentation standards.
• Maintain centralized repository with controlled access.
• Track versions, approvals, and review schedules for currency.
• Support process improvement initiatives by identifying gaps and recommending updates.

Skills

Process mapping

Documentation

MS Office

Power BI

Attention to detail

Communication

Education

Bachelor's degree in Accounting/Finance/Business Administration

Tools

Excel

Power BI

Word

Outlook

Job description

GUS Educations PH is seeking a Documentation Associate in Quezon City to map processes, develop SOPs, and manage documentation for finance and operations. The role combines review and control of process documents with collaboration across departments.

The position is hybrid, onsite for the initial period with a transition to a flexible work arrangement. Candidates should have 1–2 years in process documentation and a strong eye for accuracy and compliance.