Process Documentation Specialist — Hybrid

GUS Educations PH; Quezon City; Hybrid; PHP 279,000 - 413,000; Full time

Benefits offered by this job

Health & Security: HMO (up to 2 depend

Life Insurance

Training Programs & Learning Opportuni

30 PTOs, Leave Conversion

Parental & Maternity Benefits

Transportation, Internet, Clothing, 2

Job summary

GUS Education PH is seeking a Documentation Associate to map processes, craft SOPs, and manage documentation across finance and operations in Bridgetowne, Quezon City. You will participate in project meetings, develop clear process diagrams, and drive documentation quality throughout the lifecycle.

With 1-2 years of relevant experience and strong attention to detail, you will ensure documents are properly formatted, version-controlled, confidential when needed, and aligned with business

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 1-2 years of relevant experience in process mapping, process documentation, or business process improvement.
• Proficient in Microsoft Office Suite, particularly Excel, Word, Outlook, PowerPoint, and Power BI.
• Strong attention to detail and ability to create clear, accurate, and well-organized process documentation.
• Good organizational, analytical, and research skills.
• Strong verbal and written communication skills with the ability to work effectively with different teams.
• Ability to manage confidential information with professionalism and discretion.

Responsibilities

• Participate in project meetings to understand departmental workflows and finance-related business processes.
• Develop process maps that clearly illustrate key activities, decision points, and process flows.
• Prepare and maintain Standard Operating Procedures (SOPs), documenting step-by-step processes, roles and responsibilities, and operational guidelines.
• Ensure all documentation is properly formatted, proofread, and updated based on stakeholder feedback.
• Coordinate with process owners and cross-functional teams to validate process maps and SOPs for accuracy and completeness.
• Facilitate document reviews with department heads and designated approvers, incorporating revisions as needed.
• Finalize and secure approval for SOPs in accordance with established documentation standards.
• Maintain a centralized repository of approved SOPs and process documents, ensuring controlled access for authorized users.

Skills

Process mapping

Process documentation

Business process improvement

Attention to detail

Communication

Team collaboration

Confidential information handling

Education

Bachelor's Degree in Accounting, Finance, Business Administration, or related field

Tools

Excel

Word

Outlook

PowerPoint

Power BI

Job description

GUS Education PH is seeking a Documentation Associate to map processes, craft SOPs, and manage documentation across finance and operations in Bridgetowne, Quezon City. You will participate in project meetings, develop clear process diagrams, and drive documentation quality throughout the lifecycle.

With 1-2 years of relevant experience and strong attention to detail, you will ensure documents are properly formatted, version-controlled, confidential when needed, and aligned with business