Process & Compliance Manager — Onboarding & SOC Governance

Cushman & Wakefield; Pateros; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Wellness program

Career development

Job summary

Cushman & Wakefield is seeking a Process and Compliance Manager to enable BAU teams to perform effectively based on approved processes and client KPIs. The role emphasizes governance, SOC compliance, and continuous improvement across the PSC Portfolio Administration Team.

Responsibilities include leading end-to-end process improvements, onboarding new clients, due-diligence, and cross-functional collaboration to standardize processes and documentation. This is a senior, globally oriented role.

Qualifications

• Bachelor's degree with 5+ years of experience in data, finance processing, or real estate operations in an international environment.
• Background in corporate real estate, finance/economics, and data analysis is a plus.
• At least 1 year of supervision experience in a shared services environment with process transition.
• Strong technical and communication skills, including MS Office, and stakeholder engagement.
• Self-driven team player with ability to work independently across regions.

Responsibilities

• Lead end-to-end process improvement initiatives across GOS Client Operations.
• Ensure governance and SOC compliance, support audits, and maintain standardized documentation.
• Drive client lifecycle activities including onboarding, due diligence, and documentation for pitches.
• Collaborate across teams to implement improvements and strengthen a continuous improvement culture.

Skills

Data analysis

MS Office

Communication skills

Stakeholder engagement

Team supervision

Education

Bachelor's degree

Job description

Cushman & Wakefield is seeking a Process and Compliance Manager to enable BAU teams to perform effectively based on approved processes and client KPIs. The role emphasizes governance, SOC compliance, and continuous improvement across the PSC Portfolio Administration Team.

Responsibilities include leading end-to-end process improvements, onboarding new clients, due-diligence, and cross-functional collaboration to standardize processes and documentation. This is a senior, globally oriented role.