Process Analyst - Drive Process Improvement & Change

Virtual Business Partners LLC; Cebu City; On-site; PHP 420,000 - 780,000; Full time

Benefits offered by this job

HMO coverage + Dental & Optical

Job summary

Virtual Business Partners LLC is seeking a Process Analyst to support Finance teams by analyzing business processes, gathering requirements, mapping workflows, and driving improvements. You will translate needs into clear specifications and assist with testing and change management.

This role requires strong analytical skills, attention to detail, and experience with process mapping tools like Visio; familiarity with Lean Six Sigma, Agile, or hybrid methods is a plus.

Qualifications

• Proven experience in Process Analysis, Business Analysis, Continuous Improvement, or a related field.

Responsibilities

• Gather and document business, functional, and operational requirements.
• Conduct stakeholder interviews, workshops, and discovery sessions.
• Analyse current processes to identify risks, inefficiencies, and improvement opportunities.
• Develop process maps, workflows, SOPs, user guides, and RACI matrices.
• Recommend and implement process improvement and automation initiatives.
• Support solution design, system configuration, and business rule definition.
• Coordinate UAT, defect tracking, and issue resolution.
• Support project delivery through Agile, Waterfall, or hybrid methodologies.
• Provide go-live support, training, change management, and business readiness activities.
• Manage stakeholder communications, project updates, risks, and dependencies.

Skills

Process Analysis

Business Analysis

Requirements gathering

Process mapping

Tools

Visio

Workday

Xero

Job description

Virtual Business Partners LLC is seeking a Process Analyst to support Finance teams by analyzing business processes, gathering requirements, mapping workflows, and driving improvements. You will translate needs into clear specifications and assist with testing and change management.

This role requires strong analytical skills, attention to detail, and experience with process mapping tools like Visio; familiarity with Lean Six Sigma, Agile, or hybrid methods is a plus.