Presales Engineer, Mobile Data Network

Chronos Systems Inc.; Philippines; Remote; PHP 800,000 - 1,200,000; Full time

Job summary

Chronos Systems Inc. is seeking a Presales Engineer for a remote role with regional travel. The role focuses on leading technical sales, crafting RFx responses, and delivering PoCs to clients in the telecom sector.

The candidate should have 5+ years in presales, a strong telecom background, Linux and scripting skills, and a software product mindset. Exciting regional travel opportunities are included.

Qualifications

• 5 years of presales experience in Telecom.
• Proven experience leading RFPs.
• Experience with a software product company.
• Telecom network background is essential (e.g., Ericsson, Allot, Cisco).
• Mobile data & IP knowledge with deep telecom knowledge.
• Familiar with the mobile market.
• Strong Linux operations and PoC scripting.
• Understanding of DevOps and related tools.
• High skills in virtualization, NFV, SDN and containerization.
• BS in a technical field.

Responsibilities

• Technically support sales process - initiatives, upsells, and new opportunities.
• Product introduction, demonstration, and presentation - Prepare, Present and Demonstrate.
• Solution Engineering – understand customer needs and create upsells and new opportunities; translate requirements into solutions.
• RFx overall responsibility – provide full RFX responses and defend the submission.
• Provide detailed specifications and SOW for customer requests and new requirements.
• Sales management of trials and PoC’s – define scope, requirements, milestones, timelines.
• Work and communicate efficiently with customers and internal teams.
• Act as a trusted advisor to customers.
• Attend marketing events, trade shows and conferences as required.
• Gather information on customer needs to enable new sales opportunities.

Skills

Presales

RFPs

Telecom background

Linux

Scripting

DevOps concepts

Virtualization

NFV/SDN

Containerization

BS in technical field

Education

BS in a technical area

Tools

Linux

Scripting

Virtualization

NFV/SDN

Containerization

Job description

Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet.

They are looking for a Presales Engineer. This is a remote role with regular travel in the region.

Requirements

• 5 years of experience in a Presales position in the Telecom industry
• Proven experience leading RFPs
• Experience working for a SW product company.
• Telecom network background is a must (i.e., Ericsson, Allot, Cisco, Radware, etc.)
• Mobile data & IP-Knowledge and deep Telecommunication knowledge.
• Familiarity with the mobile market
• Operational skills in Linux, scripting for conducting PoC.
• Overall understanding of Devops and tools used.
• High skills and knowledge in virtualization, NFV, SDN, and containerization.
• BS in a technical area

Skills and Personality

• Fluent in written and spoken English, Additional languages (Spanish) – desirable but not a must
• A dynamic personality with business acumen and motivation
• Self-learning and motivated
• Team player
• Technical and commercial background and capabilities
• Creativity - Ability to translate problems and ideas into opportunities.
• Capability to function as an independent, self-motivated, and self-reliant who initiates appropriate actions and strategies and can work successfully without constant direction and close supervision.
• Ability to function effectively in hectic and fast-paced work environments through prioritization of multiple, and sometimes conflicting demands in order to meet established deadlines.
• Excellent Presentation skills
• Effective written and verbal communication and interpersonal skills
• Passion and desire to win and succeed thru the implementation of a successful sales strategy and tactics.
• Willing to travel as needed

The Presales Engineer leads the aspects of the technical sales and as part of the sales organization, contributes to the sales target achievement, account management, penetration of new markets and new customers, leads the PoC, and sometimes executes them.

Presales Engineers are the owner of the entire technical aspects of the accounts, from product presentation, to upsell of new features and new technology, responsible for technical solution description document, technical proposal, and scope of work, change request definition which means collect prerequisites from the customer and present them to the Product team.

Presales Engineers are responsible for technical RFx responses, leading the RFx process working with R&D, Product, Operation, and the Account Manager for professional and complete submission. Presales Engineers work with the Product and R&D to prepare the product presentation to customers.

The ideal Presales Engineer is a self-learning, motivated team player who strives for success and is target oriented.

Primary Responsibilities

• Technically support sales process - initiatives, upsells, and new opportunities.
• Product introduction, demonstration, and presentation - Prepare, Present and Demonstrate.
• Solution Engineering – understand customer needs and create upsells and new opportunities, listen to customers’ requirements, leverage and translate that into solutions, and materialize customer requests to sales. Understand customers’ needs and problems and devise creative solutions.
• RFx overall responsibility – provide the full RFX response, write the solution sections, assure coherence and suitability of the entire response to the customer needs, defend the response, work inbound with R&D and Product, and work outbound with customer and business partners.
• Provide detailed specifications and SOW for customer requests, new requirements,
• Sales management of trials and PoC’s – define the scope, the requirements, the success criteria, timelines, and milestones. Work with HQ on delivery resources, the focal point of contact to the technical aspects, and outbound communication to customers.
• Work and communicate efficiently with the customer, internal and external.
• Act as a trusted advisor to customers.
• Presales engineers will be expected to attend marketing events, trade shows, and relevant conferences as required.
• Enabling new sales opportunities by constantly collecting information about customers' new requirements, changes in customers' technical environment, about competitive situations.