Pre-Sales Technical Support

Fast Net Development Corporation; Las Piñas; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Employee Assistance Program

Job Training

Mentorship Program

Birthday Leave

Flexible Hours

Job summary

A technology company is seeking a candidate for a role that involves providing technical support during the pre-sales process and collaborating with sales teams to deliver product demonstrations. Candidates should possess a Bachelor's degree in a relevant field, along with CRM expertise and proficiency in Salesforce. Strong communication skills and the ability to work collaboratively are essential. The workplace promotes personal and professional development, making it an excellent opportunity for those starting their careers.

Qualifications

• Bachelor's degree in a relevant field is required.
• 0-2 years of experience in technical support or related area is preferred.
• Proficient in CRM and Salesforce.

Responsibilities

• Provide technical support during the pre-sales process.
• Collaborate with sales teams for product demonstrations.
• Assist in preparing technical documentation and proposals.
• Build relationships with customers to understand their needs.
• Contribute to product training for sales teams.

Skills

Customer Relationship Management expertise

Proficiency in Salesforce

Strong communication skills

Interpersonal skills

Ability to work collaboratively

Education

Bachelor’s degree in a relevant field

Job description

Professional Development

Employee Assistance Program, Job Training, Mentorship Program, Professional Development

Birthday Leave, Family Medical Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave, Wedding Leave

Work-Life Balance

Flexible Hours

Description

• Provide technical support during the pre‑sales process, addressing customer inquiries and technical questions.
• Collaborate with sales teams to deliver product demonstrations and presentations to potential clients.
• Assist in preparing technical documentation and proposals tailored to client requirements.
• Maintain and build relationships with customers to understand their needs and offer suitable solutions.
• Contribute to product training for sales teams, ensuring they are equipped with the necessary technical knowledge.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: 0–2 years
• Skills and Competencies: Customer Relationship Management (CRM) expertise
• Skills and Competencies: Proficiency in Salesforce
• Skills and Competencies: Experience in sales training and support
• Qualities and Traits: Strong communication and interpersonal skills
• Qualities and Traits: Ability to work collaboratively in a team environment

Working Location

Fast Net Development Corporation. CY Business Center at C G, Ouano Ave, Mandaue City, Cebu, Philippines