Sales Technical Support

Metacom Careers; Bulacan; On-site; PHP 200,880 - 290,160; Full time

Benefits offered by this job

Performance bonus

Incentives

HMO

Job Training

Professional Development

Job summary

Metacom Careers in Bulacan is seeking a customer-focused Technical Support and Sales Support professional for an on-site, full-time role. You will provide technical assistance to customers, collaborate with sales to align solutions with needs, and help prepare presentations and proposals.

The position requires a bachelor's degree in Business, Engineering, or IT, and 0–2 years of experience. Strong communication, teamwork, and problem-solving are essential, along with basic product knowledge and

Qualifications

• Bachelor's degree in Business, Engineering or IT.
• 0–2 years experience in technical support or sales support.
• Strong communication and interpersonal skills.
• Basic technical knowledge of company products.
• Strong problem-solving abilities and a customer-oriented mindset.
• Ability to work collaboratively in a team environment.

Responsibilities

• Provide technical support and assistance to customers regarding product features and functionality.
• Collaborate with sales teams to understand customer needs and provide suitable solutions.
• Assist in the preparation and delivery of technical presentations and proposals.
• Conduct product training sessions for clients to ensure proper usage and benefits.
• Document customer interactions and feedback for continuous improvement.

Skills

Communication skills

Interpersonal skills

Product knowledge

Education

Bachelor's degree in Business, Engineering or IT

Job description

On-site - Bulacan No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

• Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

• HMO

Professional Development

• Job Training, Professional Development

Description

• Provide technical support and assistance to customers regarding product features and functionality.
• Collaborate with sales teams to understand customer needs and provide suitable solutions.
• Assist in the preparation and delivery of technical presentations and proposals.
• Conduct product training sessions for clients to ensure proper usage and benefits.
• Document customer interactions and feedback for continuous improvement.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field such as Business, Engineering, or Information Technology.
• Experience Level: 0–2 years of experience in a technical support or sales support role.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Basic technical knowledge of company products.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
• Qualities and Traits: Ability to work collaboratively in a team environment.