Pre-Sales Technical Support

COMSPEC Marketing; Laguna; On-site; PHP 250,000 - 420,000; Full time

Job summary

A marketing technology company based in Calamba, Philippines is seeking a candidate for a role involving technical support and project reporting. Responsibilities include assisting sales with system demonstrations and training clients on ICT solutions. Candidates should have a degree in Electronics and Communication Engineering or related fields. Experience is preferred but fresh graduates are encouraged to apply. Strong understanding of ICT systems and organizational skills are crucial for success in this role.

Qualifications

• 1 year of working experience in a related field is an advantage, but fresh graduates are welcome.
• Technology certifications are an advantage.
• Technology certifications are an advantage

Responsibilities

• Assist sales with probing, site inspections, and demonstrations.
• Coordinate with partners regarding technical concerns.
• Conduct knowledge transfer for clients and provide technical training.
• Maintain accurate reporting of project activities.

Skills

Understanding of ICT systems

Ability to multitask

Good organizational skills

Ability to work under pressure

Education

Bachelor of Science in Electronics and Communication Engineering (ECE)

Tools

LAN/WAN

Structured cabling

VoIP

PABX/IP-PBX

Job description

Job Description

Government Mandated Benefits

Professional Development

Job Training

Roles and Responsibilities

• Reports to the Calamba office and assists sales with probing, site inspections, demonstrations, and creation of BOQ/BOM, system architecture, network diagrams, technical presentations, and other technical support
• Coordinates with partners and suppliers regarding technical concerns, technology updates, and training schedules
• Conducts knowledge transfer for clients and end-users and provides onboarding technical training for sales and presales
• Maintains accurate and on time reporting of project activities

Requirements

• Bachelor of Science (BS) degree in Electronics and Communication Engineering (ECE), Electronics, IT, or equivalent
• 1 year of working experience in the related field is an advantage, but newly graduates are welcome
• Technology certifications are an advantage

Qualifications

• Strong understanding of Information and Communication Technology (ICT), Audio-Visual (AV), and Safety and Security systems such as network infrastructure, LAN/WAN, structured cabling, FOC, PABX/IP-PBX, VoIP, HCI, cybersecurity, firewall, end-point security, paging, PA-BGM, sound system, LED wall, video wall, digital signage, time server, centralized clock, and systems integration
• Ability to multitask and manage multiple tasks while paying strict attention to details
• Good organizational skills
• Ability to work under pressure, in a team or individually, and willing to travel
• With driver’s license is an advantage

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

Position is based in the Calamba office.