Pre-Sales Technical Support

REJOICE FAMILY FOODS CORP; Davao del Sur; On-site; PHP 420,000 - 660,000; Full time

Job summary

A leading food production company in Davao del Sur is seeking a candidate to assist the sales team with technical presentations and customer solutions. The ideal candidate should have the ability to translate complex technical information into user-friendly terms while possessing strong communication and analytical skills. Knowledge of networking and cloud solutions is essential for this role.

Qualifications

• Proficiency in understanding technical specifications and software/hardware solutions.
• Knowledge of networking, cloud solutions, or specific products offered.
• Ability to translate complex features into customer-friendly terms.

Responsibilities

• Assist the sales team with technical presentations and product demonstrations.
• Translate technical product details into customer-friendly terms.
• Evaluate customer needs and recommend suitable solutions.
• Explain technical concepts to non-technical audiences.

Skills

Strong communication skills

Analytical abilities

Understanding technical specifications

Problem-solving skills

Tools

Networking knowledge

Cloud solutions

Job description

• Assist the sales team with technical presentations, product demonstrations, and proof of concepts.
• Translate technical product details into customer-friendly terms.
• Evaluate customer needs and recommend suitable solutions.

Proficiency in understanding technical specifications and software/hardware solutions.

Knowledge of networking, cloud solutions, or the specific products/services offered by the company.

Ability to explain technical concepts to non-technical audiences.

Soft Skills:

Strong communication and interpersonal skills.

Excellent problem-solving and analytical abilities.