Pre-Sales Engagement Manager, Professional Services

8x8

Hinoba-an

On-site

PHP 600,000 - 1,000,000

Full time

3 days ago

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Job summary

8x8 is seeking a Professional Services Associate Engagement Manager to support pre-sales PS activities and manage engagements across the PS portfolio. The role interfaces with customer technology teams and sales to translate client requirements into deliverables and favorable outcomes.

Ideal candidates have 1–4 years in selling and delivering consulting services, with proven experience leading engagements above $250k per quarter and familiarity with Voice, Video, UC, and related platforms.

Qualifications

1–4 years selling and delivering consulting services, with examples of engagements over $250,000 per quarter.
Knowledge in Voice, Video, UC, Contact Center, VoIP, or Agentic AI Agents.
Ability to develop proposals, statements of work, creating value propositions, and selling consulting engagements.
Strong engagement estimation capabilities and ability to sell follow-on services.
Experience with PS pre-sales and product/service offerings is a plus.

Responsibilities

Lead scoping, planning, cost estimating, and pricing of PS projects with SOW development and risk assessment.
Build and grow relationships with Sales to support new customer acquisition, upsell, and retention.
Identify sales opportunities and lead PS pre-sales planning, bids, and proposals.
Provide monthly forecasts of Professional Services bookings.
Report on sales pipeline and project portfolio and manage administrative tasks.
Oversee engagement management for the project portfolio and client relationships.
Coach PS delivery consultants and transfer industry knowledge to customers.
Stay updated on 8x8 services, solutions, and competitive offerings.