Pre-Sales Customer Service Representative

XMC BPO Manila; Pasig; On-site; PHP 391,000 - 670,000; Full time

Benefits offered by this job

Insurance Health & Wellness

HMO

Commission

Job summary

A leading BPO company in the Philippines is looking for a motivated sales representative to engage potential customers through various communication channels. You will be responsible for delivering tailored sales pitches and maintaining client relationships. The ideal candidate should have outbound sales experience and be proficient in English. This role is suited for individuals living near QC, Pasig, Marikina, Antipolo, Taytay, Mandaluyong, or Cainta.

Qualifications

• At least 6 months of outbound sales experience or 1 year of voice account experience.
• Must reside near QC, Pasig, Marikina, Antipolo, Taytay, Mandaluyong, or Cainta.
• Good command of the English language.

Responsibilities

• Identify and reach out to potential customers through cold calls or emails.
• Deliver tailored sales pitches to prospects.
• Maintain strong relationships with clients to ensure business opportunities.
• Building and maintaining relationships with clients to ensure long-term opportunities.
• Meeting or exceeding sales quotas and performance metrics.
• Updating and managing customer and sales data in CRM systems.
• Addressing customer objections to build trust.
• Coordinating with marketing, support, and product teams to improve the sales process.

Skills

Outbound sales experience

Communication skills

Customer relationship management

Tools

Salesforce

Job description

Overview

XMC BPO Manila

Job Description

Employee Recognition and Rewards

Compensation

• Commission

Benefits

• Insurance Health & Wellness
• HMO

Responsibilities

• Identifying and reaching out to potential customers through cold calls, emails, or other communication channels.
• Understanding the company's products or services thoroughly to effectively communicate their features, benefits, and value to customers.
• Delivering compelling sales pitches tailored to the needs and preferences of each prospect.
• Building and maintaining strong relationships with potential and existing clients to ensure long-term business opportunities.
• Achieving or exceeding sales quotas and other performance metrics set by the company.
• Updating and managing customer and sales data in CRM systems or other tracking tools.
• Addressing customer objections and questions to build trust and confidence.
• Coordinating with internal teams like marketing, support, and product teams to enhance the sales process and customer experience.
• At least 6 months of outbound sales experience (international preferred) OR 1 year of voice account experience (inbound sales or customer service).
• Residing near QC, Pasig, Marikina, Antipolo, Taytay, Mandaluyong, or Cainta.

Other Information

English Language Salesforce Customer Service

Location

Working Location: If the position requires you to work overseas, please be vigilant and beware of fraud.

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