Power Market & Customer Relations Manager

MGen; Manila; Hybrid; PHP 420,000 - 720,000; Full time

Job summary

MGEN in Manila seeks a Customer Affairs Officer to steer activities across marketing, accounts management, and customer relations to drive growth in the power industry. The role covers wholesale and retail markets, including future generator contracts and electricity derivatives.

You will support marketing plans, bid preparations, and post-contract services while leveraging knowledge of market dynamics and regulation. A customer-focused, proactive professional is preferred.

Qualifications

• Bachelor/College degree in business, economics, marketing, social sciences, or communications.
• Strong written and spoken communication skills.
• Proficient in MS Office (Outlook, Word, Excel, PowerPoint).
• Able to work in a dynamic, fast-paced energy market in Manila.

Responsibilities

• Manage accounts and contracts with utilities, suppliers, and market participants.
• Monitor contract conditions and approvals.
• Develop customer relations initiatives and services.
• Support marketing efforts for products and services in the power sector.
• Assist portfolio management for bulk contracts and RCOA sales.
• Assist in market research and pricing discussions.

Skills

Organizational skills

Interpersonal skills

Written communication

Oral communication

MS Office

Excel

PowerPoint

Education

Bachelor's degree

Tools

Microsoft Office

Job description

MGEN in Manila seeks a Customer Affairs Officer to steer activities across marketing, accounts management, and customer relations to drive growth in the power industry. The role covers wholesale and retail markets, including future generator contracts and electricity derivatives.

You will support marketing plans, bid preparations, and post-contract services while leveraging knowledge of market dynamics and regulation. A customer-focused, proactive professional is preferred.