Post-Sales Technical Support Champion

Topbet Tech Corp.; Parañaque; On-site; PHP 334,800 - 502,200; Full time

Job summary

A technology company based in Metro Manila is seeking an After Sales Technical Support specialist to provide expert technical support to customers. You will collaborate with engineering teams, develop documentation, and ensure customer satisfaction. Ideal candidates will possess strong analytical and communication skills. A positive and customer-first mindset is essential for success in this fast-paced role.

Qualifications

• Strong analytical skills.
• Excellent communication abilities.
• Customer-first mindset.
• Adaptability to changing situations.
• Resilience in handling customer complaints.

Responsibilities

• Provide technical support to customers post-purchase.
• Collaborate with engineering and production teams.
• Develop and maintain troubleshooting guides.
• Train internal staff and customers on product features.
• Manage customer interactions professionally.

Job description

A technology company based in Metro Manila is seeking an After Sales Technical Support specialist to provide expert technical support to customers. You will collaborate with engineering teams, develop documentation, and ensure customer satisfaction. Ideal candidates will possess strong analytical and communication skills. A positive and customer-first mindset is essential for success in this fast-paced role.