Pre-Sales Tech Support & Demos Specialist

Joneco Tech Marketing Corp.; La Union; On-site; PHP 279,000 - 390,600; Full time

Job summary

A technology company in the Philippines is seeking a candidate for after-sales maintenance and technical support. Responsibilities include assisting in pre-sales activities, collaborating with the sales team, and ensuring customer satisfaction through timely inquiries response. Ideal candidates should have a Diploma in Information Technology and 0-2 years of experience. Strong communication and teamwork abilities are essential for success in this role.

Qualifications

• 0–2 years of experience in after-sales service and support.
• Ability to demonstrate products during pre-sale activities.

Responsibilities

• Provide after-sales maintenance and technical support to clients.
• Assist in pre-sales activities including product demonstrations and technical consultations.
• Collaborate with the sales team to develop solutions that meet customer needs.
• Ensure customer satisfaction by addressing service inquiries in a timely manner.
• Document and report on customer feedback and product performance.

Skills

Strong written and verbal communication skills

Proficient in after-sales service and support

Excellent teamwork abilities

Customer-centric attitude

Education

Diploma in Information Technology with Tesda NCII Cert

Job description

A technology company in the Philippines is seeking a candidate for after-sales maintenance and technical support. Responsibilities include assisting in pre-sales activities, collaborating with the sales team, and ensuring customer satisfaction through timely inquiries response. Ideal candidates should have a Diploma in Information Technology and 0-2 years of experience. Strong communication and teamwork abilities are essential for success in this role.