On-site After-Sales Tech Support

XM Global Solutions; Mandaluyong; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading technical services provider in Mandaluyong is looking for Technical Support staff. The role involves providing after-sales support, troubleshooting technical issues, and coordinating with clients and suppliers to ensure customer satisfaction. A bachelor's degree in Electronics, Electrical, or Information Technology is required, along with strong communication skills. This full-time position offers exposure to a dynamic work environment where excellent customer service is paramount.

Qualifications

• Bachelor's degree or Technical/Vocational course in relevant fields.
• At least 1 year of technical support or field service experience is an advantage.
• Basic knowledge in troubleshooting technical equipment or systems.

Responsibilities

• Provide after-sales technical assistance and support to clients.
• Handle troubleshooting and perform basic diagnostics for reported issues.
• Coordinate with suppliers and internal teams for technical concerns.

Skills

Troubleshooting

Customer service skills

Communication skills

Coordination skills

Education

Bachelor’s degree or Technical/Vocational course in Electronics, Electrical, Information Technology, or related field

Job description

A leading technical services provider in Mandaluyong is looking for Technical Support staff. The role involves providing after-sales support, troubleshooting technical issues, and coordinating with clients and suppliers to ensure customer satisfaction. A bachelor's degree in Electronics, Electrical, or Information Technology is required, along with strong communication skills. This full-time position offers exposure to a dynamic work environment where excellent customer service is paramount.