Post-Sales Network & Security Engineer

Exclusive Networks; Manila; On-site; PHP 480,000 - 720,000; Full time

Benefits offered by this job

Paid Leaves

Variable Pay Eligibility

HMO

Employee Assistance Program

Job summary

Exclusive Networks in Manila is seeking a capable Post-Sales Engineer to support customers from project kickoff through deployment. You will collaborate with Sales and technical teams to ensure successful implementations, meet SLAs, and drive customer satisfaction.

The role demands a strong technical background in networking, security, virtualization and cloud services, plus excellent communication skills to explain complex concepts clearly under pressure.

Qualifications

• Post-sales engineering experience in tech/services
• Strong knowledge of networking, security, virtualization and cloud
• Experience with SAAS platforms and customer-facing support

Responsibilities

• Provide post-sales support and project implementation and knowledge transfer
• Ensure SLAs and timelines are met for reseller base
• Maintain knowledge of roadmap, technology and product portfolio
• Ensure certification requirements across the portfolio are met
• Ticket management and assignment within SLAs in the Vision system
• Collaborate with Post Sales Team Lead to achieve goals and KPIs

Skills

Networking & security

Virtualization

Cloud platforms (AWS/Azure)

SaaS platforms

Post-Sales engineering

Troubleshooting

Customer-facing communication

Problem solving

Education

Bachelor’s degree in Engineering, IT, Computer Science or related field

Tools

Vision ticketing system

Job description

Exclusive Networks in Manila is seeking a capable Post-Sales Engineer to support customers from project kickoff through deployment. You will collaborate with Sales and technical teams to ensure successful implementations, meet SLAs, and drive customer satisfaction.

The role demands a strong technical background in networking, security, virtualization and cloud services, plus excellent communication skills to explain complex concepts clearly under pressure.