A leading POS terminal network company in the Philippines is hiring for a Customer Success position. Ideal candidates should have a Bachelor's degree in IT, Business, or Marketing, and preferably possess at least one year of relevant experience. The role involves assisting with terminal-related tasks and providing support to accounts while ensuring quality standards are met. This position is on-site in Ortigas, Pasig City and offers permanent employment with additional benefits.
Qualifications
Bachelor's Degree in Information Technology, Business Administration, Marketing or related fields.
At least 1 year of experience in sales executive or administrative roles.
Keen on minute details and systematic in approach.
Responsibilities
Assist Account Coordinator with terminal-related concerns.
Provide complete and timely reports and updates.
Establish filing and documentation of records.
Coordinate with Operations for supplies and deliveries.
Prepare regular reports for clients.
Manage forms for terminal-related requests.
Ensure quality objectives are met.
Skills
Verbal communication skills
Written communication skills
Detail-oriented
Flexibility
Systematic approach
Results-oriented
Education
Bachelor's Degree in IT/Business/Marketing
Tools
Customer service software
Windows-based applications
Job description
A leading POS terminal network company in the Philippines is hiring for a Customer Success position. Ideal candidates should have a Bachelor's degree in IT, Business, or Marketing, and preferably possess at least one year of relevant experience. The role involves assisting with terminal-related tasks and providing support to accounts while ensuring quality standards are met. This position is on-site in Ortigas, Pasig City and offers permanent employment with additional benefits.