POS Field Technician: Deploy, Train & On-Site Support

Tangent Solutions, Inc.; Tabang; On-site; PHP 156,000 - 246,000; Full time

Benefits offered by this job

Paid training

Free accommodation during training

Gas reimbursement

HMO and life insurance

Job summary

A leading POS terminal company in the Philippines is seeking a Field Technician to efficiently manage client service requests. The role involves deploying and testing terminals, providing merchant training, troubleshooting issues, and maintaining professional communication with clients. Candidates should possess a Technical Vocational diploma or degree, computer literacy, and a willingness to work in the field and on holidays. Competitive salary and benefits package are offered, including paid training and allowances.

Qualifications

• Technical Vocational graduate or a related college degree.
• Computer literate and knowledgeable in Basic Windows Applications.
• Experience in providing good customer service is an advantage.

Responsibilities

• Ensure effective fulfillment of client service requests.
• Deploy new terminals or replace previous installations.
• Test and calibrate installed equipment for functionality.
• Train merchants on terminal functionality and care.
• Diagnose and resolve technical malfunctions.

Skills

Customer service experience

Technical troubleshooting

Fieldwork willingness

Communication skills

Education

Technical Vocational graduate or related college degree

Tools

Basic Windows Applications

Job description

A leading POS terminal company in the Philippines is seeking a Field Technician to efficiently manage client service requests. The role involves deploying and testing terminals, providing merchant training, troubleshooting issues, and maintaining professional communication with clients. Candidates should possess a Technical Vocational diploma or degree, computer literacy, and a willingness to work in the field and on holidays. Competitive salary and benefits package are offered, including paid training and allowances.