POS Field Technician: On-Site Deployments & Merchant Training

Tangent Solutions, Inc.; Quezon; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Paid training

Free accommodation during training

Gas reimbursement

Health insurance and life insurance

Job summary

A leading technology solutions provider in Palawan is seeking a Field Technician to manage and fulfill service requests for clients. The role requires deploying and testing terminals, providing hands-on training to merchants, and troubleshooting technical issues on-site. Candidates must possess a technical degree, a motorcycle, and customer service experience. This position ensures tasks are completed with accountability and requires working independently and as part of a team.

Qualifications

• Must have a motorcycle, updated driver's license, and ORCR.
• Willing to do fieldwork and work on holidays.
• Able to troubleshoot and resolve technical issues.

Responsibilities

• Fulfill service requests by deploying terminals and equipment.
• Test and calibrate equipment for functionality.
• Provide training to merchants on terminal use.
• Submit field service and expense reports on time.

Skills

Customer service experience

Computer literacy

Ability to work independently

Team collaboration

Education

Technical Vocational graduate or Technical-related college degree

Job description

A leading technology solutions provider in Palawan is seeking a Field Technician to manage and fulfill service requests for clients. The role requires deploying and testing terminals, providing hands-on training to merchants, and troubleshooting technical issues on-site. Candidates must possess a technical degree, a motorcycle, and customer service experience. This position ensures tasks are completed with accountability and requires working independently and as part of a team.