Policy Services Associate

Insular Life Assurance Co., Ltd.; Muntinlupa; On-site; PHP 279,000 - 391,000; Full time

Job summary

Insular Life Assurance Co., Ltd. is seeking a Policy Services Associate to ensure prompt, accurate, and secure policy services and information releases. The role emphasizes protecting customer data while delivering exceptional service.

The ideal candidate will have a four-year degree with accounting/IT units and at least four years in insurance or banking, with strong communication and service orientation, and be willing to work in Alabang, Muntinlupa.

Qualifications

• Graduate of any four-year course with units in General Accounting and Information Technology.
• At least 4 years of work experience in insurance or banking industry.
• Knowledgeable of accounting principles.
• Good written/verbal communication skills.
• Excellent customer service orientation and skills.

Responsibilities

• Deliver policy services promptly and accurately to customers.
• Provide timely customer notifications and information releases with strict confidentiality.

Skills

Communication skills

Customer service

Accounting concepts

Education

Four-year degree with accounting/IT units

Tools

Policy administration system

Accounting software

Job description

JOB PURPOSE:

The Policy Services Associate is responsible for ensuring the prompt, accurate, efficient, and secure delivery of policy services, customer notifications, and information releases. This role plays a key part in enhancing customer satisfaction and loyalty by providing exceptional service while safeguarding the confidentiality and integrity of all customer information.

THE IDEAL CANDIDATE FOR THE ROLE:

• Must be a graduate of any four (4) year course with units in General Accounting and Information Technology
• With at least four (4) years of work experience in insurance of bank industry
• Knowledgeable of accounting principles
• Has good foundation in any policy administration system
• With good written/verbal communication skills
• Must have excellent customer service orientation and skills
• Must be willing to work in Alabang, Muntinlupa