Customer Service Associate Insurance

Accenture in the Philippines; Muntinlupa; On-site; PHP 279,000 - 391,000; Full time

Job summary

Accenture in the Philippines in Muntinlupa is seeking a detail-oriented data-role candidate to review documents, verify agent and license information, and encode data for processing workflows. You will ensure accuracy and update records as needed while handling correspondences and next-step transactions.

Open to college graduates or those who completed 2nd year, with 1 year of experience in financial/healthcare/insurance accounts, and strong MS Office skills.

Qualifications

• Open to college graduates and undergraduates who have completed at least 2nd year.
• Must have 1 year of experience in financial/healthcare/insurance accounts.
• Proficient in Microsoft applications.
• Must be willing to work full time onsite in Muntinlupa, Alabang.
• Must be flexible with shifts.
• Ability to adhere to current performance tool that team uses.
• Coachable - Seeks out and accepts feedback to improve personal performance.

Responsibilities

• Review completeness and compliance of all documents received.
• Verify accuracy of agent and license information.
• Analyze information to determine proper handling of work.
• Encode agent, license and commission information in the system accurately.
• Update existing agent record in the system, if needed.
• Create and post correspondences, if needed.
• Identify the next process based on the workflow and create necessary transactions.
• Performs other task that may be assigned from time to time by Team Leader, Manager, Director.

Skills

Microsoft Office

Attention to detail

Willingness to work onsite

Coachable

Education

College graduate or undergraduate (2nd year completed)

Tools

Microsoft Applications

Job description

Job Description:

• Review completeness and compliance of all documents received.
  
• Verify accuracy of agent and license information.
  
• Analyze information to determine proper handling of work.
  
• Encode agent, license and commission information in the system accurately.
  
• Update existing agent record in the system, if needed.
  
• Create and post correspondences, if needed.
  
• Identify the next process based on the workflow and create necessary transactions.
  
• Performs other task that may be assigned from time to time by Team Leader, Manager, Director.
  

SKILLS AND QUALIFICATIONS:

• Open to college graduates and undergraduate who have completed at least 2nd year
• Must have 1 year of experience in financial/healthcare/insurance accounts
• Proficient in Microsoft applications
• Must be willing to work full time onsite in Muntinlupa, Alabang
• Must be flexible with shifts
• Ability to adhere to current performance tool that team uses
• Coachable - Seeks out and accepts feedback to improve personal performance

Requirements: