PMS Client Success & Operations Coordinator

VTSA INTERNATIONAL INC.; Pasig; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Competitive salary package

Comprehensive benefits

Career development opportunities

Flexible work arrangements

Wellbeing initiatives

Job summary

VTSA International Inc. in Pasig City is seeking a dedicated PMS Client Coordinator to join our Property Management Services team.

This full-time role serves as the primary client liaison, managing inquiries, coordinating meetings, and maintaining detailed records to ensure excellent service and efficient operations. The role requires strong communication, organizational, and CRM/Office skills; a professional demeanor and customer-focused mindset are essential for success in a fast-paced

Qualifications

• Excellent written and verbal communication skills are essential.
• Strong organizational and time-management abilities to handle multiple client requests.
• Proficiency in Microsoft Office Suite (Excel/Word) and basic data entry accuracy.
• Experience with client relationship management (CRM) systems or property management software is advantageous.
• Detail-oriented with a professional attitude and strong customer service focus.

Responsibilities

• Serve as the main liaison between VTSA International Inc. and PMS clients, addressing inquiries and concerns promptly.
• Coordinate and schedule property management meetings, inspections, and site visits with clients and internal teams.
• Maintain accurate client records and documentation; keep information up-to-date and organized.
• Process client requests and work orders; route them to the appropriate departments.
• Prepare and distribute property management reports, statements, and communications to clients.

Skills

Communication skills

Organizational skills

Time management

Attention to detail

Problem-solving

Independent work

Team collaboration

Professional demeanor

Customer service orientation

Tools

CRM software

MS Excel

MS Word

Job description

VTSA International Inc. in Pasig City is seeking a dedicated PMS Client Coordinator to join our Property Management Services team.

This full-time role serves as the primary client liaison, managing inquiries, coordinating meetings, and maintaining detailed records to ensure excellent service and efficient operations. The role requires strong communication, organizational, and CRM/Office skills; a professional demeanor and customer-focused mindset are essential for success in a fast-paced