Player Engagement Architect

Relia Sourcing; Philippines; On-site; PHP 670,000 - 1,116,000; Full time

Job summary

Relia Sourcing is seeking a Player Engagement Lead in the Philippines to design and drive strategies that boost player satisfaction, retention, and activity. You will oversee engagement initiatives, manage the engagement team, and collaborate with marketing, customer support, and VIP departments to create a seamless, localized player journey across touchpoints.

The role requires strong communication, analytics, and project management skills, with flexibility to work on campaigns that may occur

Qualifications

• Bachelor’s degree in marketing, communications, or related field.
• At least 1 year in player engagement, community management, or customer experience.

Responsibilities

• Lead planning and execution of engagement campaigns, promotions, and events across channels.
• Manage a team of player engagement specialists to ensure high-quality interactions.
• Analyze player behavior and game data to identify engagement opportunities.
• Coordinate with marketing, product, VIP, and support for localized experiences.
• Prepare regular reports on engagement KPIs such as activity and retention.

Skills

Communication

Interpersonal skills

Organizational skills

Presentation skills

Campaign analytics

Project management

Education

Bachelor’s degree in marketing

Tools

CRM tools

Analytics dashboards

Microsoft Office

Job description

Relia Sourcing is seeking a Player Engagement Lead in the Philippines to design and drive strategies that boost player satisfaction, retention, and activity. You will oversee engagement initiatives, manage the engagement team, and collaborate with marketing, customer support, and VIP departments to create a seamless, localized player journey across touchpoints.

The role requires strong communication, analytics, and project management skills, with flexibility to work on campaigns that may occur