Platform Ops Senior Analyst: DB Performance

JLL; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

JLL in Manila is seeking a Senior Analyst - Platform Operations to oversee the performance, integrity and security of our databases. You will help plan and develop the database, and troubleshoot issues for users, ensuring data consistency and clear definitions across systems.

You will collaborate with Operations and Accounts teams, provide training, create basic reports, and propose process improvements while supporting the Regional Platform Manager with ad hoc tasks.

Qualifications

• Strong communication and writing skills.
• Customer service mindset.
• Attention to detail and analytical thinking.
• Problem-solving abilities.

Responsibilities

• Troubleshoot workflow issues for account teams.
• Write basic reports for stakeholders.
• Provide user support and training sessions.
• Develop and maintain collaboration with Operations and Accounts Teams.
• Recommend and implement process improvements.
• Support Regional Platform Manager with ad hoc tasks.

Skills

Database access

Troubleshooting

Write reports

User support

Training

Communication

Problem solving

Tools

SQL

Job description

JLL in Manila is seeking a Senior Analyst - Platform Operations to oversee the performance, integrity and security of our databases. You will help plan and develop the database, and troubleshoot issues for users, ensuring data consistency and clear definitions across systems.

You will collaborate with Operations and Accounts teams, provide training, create basic reports, and propose process improvements while supporting the Regional Platform Manager with ad hoc tasks.