Senior Analyst - Platform Operations

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI); Pateros; On-site; PHP 600,000 - 900,000; Full time

Job summary

Jones Lang LaSalle Philippines is seeking a Senior Analyst - Platform Operations to ensure the performance, integrity, and security of our database systems. You will participate in planning and developing the database, troubleshoot issues, and ensure data consistency across the system.

You will provide critical support to on-site teams, write reports, and collaborate with Operations and Accounts teams. The role emphasizes data governance, security, and ongoing process improvements in a dynamic

Qualifications

• Experience with database performance tuning and access control.
• Knowledge of data security best practices and compliance.

Responsibilities

• Provide troubleshooting for on account teams for workflow issues.
• Write basic reports and provide user support.
• Develop and maintain a collaborative relationship with Operations and the Accounts Teams.
• Provide recommendations for process improvement and implement changes on processes accordingly.
• Conduct New Hire and Refresher Training sessions.
• Support the Regional Platform Manager with ad hoc tasks.

Skills

Password management

Database access

Data security

Database performance

Data extraction

Requirements communication

Process improvement

Troubleshooting

Team collaboration

Data governance

Technical communication

Team player

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Overview of the Role:

Your responsibility as a Senior Analyst - Platform Operations will be the performance, integrity and security of a database. You'll be involved in the planning and development of the database, as well as in troubleshooting any issues on behalf of the users. Ensure that data remains consistent across the database and data is clearly defined.

What this job involves:

Senior Analyst - Platform Operations shall perform the following tasks:

1. Provide trouble shooting for on account teams for workflow issues
2. Write basic reports
3. Provide user support
4. Develop and maintain a collaborative relationship with Operations and the Accounts Teams
5. Provide recommendations for process improvement and implement changes on processes accordingly
6. Conduct New Hire and Refresher Training sessions
7. Generally, support the Regional Platform Manager with ad hoc tasks such as facilitation / organizing boot camps, weekly forums and the like

Sound like you? To apply, you need to be:

Team player with qualities including communication and writing skills, customer service, attention to detail and problem-solving skills

Team player

JLL’s unmatched excellence is only made possible by teamwork—a core value we want you to possess. As the facilities coordinator, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our ‘I am JLL’ core behaviors is also under your mandate.

Senior Analyst - Platform Operations Skills:

• Assign Passwords and Maintain Database Access
• Analyze and Recommend Database Improvements
• Analyze Impact of Database Changes to the Business
• Audit Database Access and Requests
• Communicate Requirements to System Administrator
• Continually Review Processes for Improvement
• Ensure Data is Secure
• Ensure Databases Run Efficiently
• Ensure Platform Availability
• Extract Live Data
• Guarantee Database Setup Meets Industry / Client Requirements
• Identify User Needs to Create and Administer Databases
• Troubleshoot Database Errors
• Update Database Permissions
• Work Closely with Development Teams with Regards to Database Updates and Design
• Solid Understanding of Company’s Data Needs
• Strong Technical and Interpersonal Communication
• Team Player

What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package.

Location:

On-site –Taguig, Philippines

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at ••••@jll.com. This email is only to request an accommodation.