Senior Analyst - Platform Operations

Jones Lang LaSalle Incorporated; Taguig; Hybrid; PHP 800,000 - 1,200,000; Full time

Job summary

Jones Lang LaSalle Incorporated is hiring a Senior Analyst - Platform Operations in Taguig, Philippines. The role focuses on the performance, integrity and security of the database, with involvement in planning, development and troubleshooting for users.

You will provide trouble shooting for account teams, write basic reports, and support users while collaborating with Operations and Accounts Teams to drive process improvements.

Qualifications

• Provide trouble shooting for on account teams for workflow issues.
• Write basic reports.
• Provide user support.
• Develop and maintain a collaborative relationship with Operations and the Accounts Teams.
• Provide recommendations for process improvement and implement changes on processes accordingly.

Responsibilities

• Troubleshoot workflow issues for on account teams.
• Write basic reports for performance tracking.
• Provide user support and training sessions.
• Collaborate with Operations and Accounts Teams.
• Suggest process improvements and implement changes.

Skills

Database management

Troubleshooting

Data security

SQL queries

Communication

Team player

Tools

Database tools

Job description

## Senior Analyst - Platform OperationsApply: On-site: Taguig, Philippines: Full time: Posted Today: REQ536144**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**Overview of the Role:** Your **responsibility** as a **Senior Analyst - Platform Operations** will be the performance, integrity and security of a **database**. You'll be involved in the planning and development of the **database**, as well as in troubleshooting any issues on behalf of the users. Ensure that **data** remains consistent across the **database and** **data** is clearly defined. **What this job involves:** Senior Analyst - Platform Operations shall perform the following tasks:1. Provide trouble shooting for on account teams for workflow issues2. Write basic reports3. Provide user support4. Develop and maintain a collaborative relationship with Operations and the Accounts Teams5. Provide recommendations for process improvement and implement changes on processes accordingly6. Conduct New Hire and Refresher Training sessions7. Generally, support the Regional Platform Manager with ad hoc tasks such as facilitation / organizing boot camps, weekly forums and the like **Sound like you? To apply, you need to be:** Team player with qualities including communication and writing skills, customer service, attention to detail and problem-solving skills **Team player**JLL’s unmatched excellence is only made possible by teamwork—a core value we want you to possess. As the facilities coordinator, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our ‘I am JLL’ core behaviors is also under your mandate. Senior Analyst - Platform Operations Skills:* Assign Passwords and Maintain Database Access* Analyze and Recommend Database Improvements* Analyze Impact of Database Changes to the Business* Audit Database Access and Requests* Communicate Requirements to System Administrator* Continually Review Processes for Improvement* Ensure Data is Secure* Ensure Databases Run Efficiently* Ensure Platform Availability* Extract Live Data* Guarantee Database Setup Meets Industry / Client Requirements* Identify User Needs to Create and Administer Databases* Troubleshoot Database Errors* Update Database Permissions* Work Closely with Development Teams with Regards to Database Updates and Design* Solid Understanding of Company’s Data Needs* Strong Technical and Interpersonal Communication* Team Player **What we can do for you:** At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package. We will also require you to register in our career site: https://www.us.jll.com/en/careers to capture your details in our system. **Apply today!** To ensure that you progress the soonest with your application please have basic pre-employment requirements ready (NBI clearance, official transcript of records, government IDs, etc.)**Location:**On-site –Taguig, PhilippinesIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!