A platform management firm in Metro Manila, Philippines is seeking a skilled individual to oversee operations on platforms such as LAZADA and SHOPEE. The ideal candidate will manage daily tasks, optimize user interactions through analytics, and ensure compliance with industry standards. A Bachelor’s degree in a relevant field and 3-5 years of experience are required, along with strong analytical and communication skills. Join us to enhance our platforms and deliver excellent user support.
Qualifications
Bachelor’s degree in Computer Science, Information Technology, or a related field.
3-5 years of relevant experience in platform management or a similar role.
Strong analytical skills with a focus on data-driven decision making.
Excellent communication and collaboration skills.
Detail-oriented and proactive in identifying and solving issues.
Responsibilities
Manage the platform’s daily operations to ensure efficient performance.
Collaborate with cross-functional teams to implement platform enhancements.
Monitor platform analytics and user engagement to optimize user experience.
Provide technical support and training to users on platform functionalities.
Ensure compliance with industry standards and regulations.
Skills
Analytical skills
Communication skills
Collaboration skills
Problem-solving skills
Education
Bachelor’s degree in Computer Science
Bachelor’s degree in Information Technology
Job description
Description
Manage the platform’s ( LAZADA and SHOPEE) daily operations to ensure efficient performance.
Collaborate with cross-functional teams to implement platform enhancements and updates.
Monitor platform analytics and user engagement to optimize user experience.
Provide technical support and training to users on platform functionalities.
Ensure compliance with industry standards and regulations related to platform usage.
Requirements
Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience Level: 3-5 years of relevant experience in platform management or a similar role.
Skills and Competencies: Strong analytical skills with a focus on data-driven decision making.
Skills and Competencies: Excellent communication and collaboration skills.
Qualities and Traits: Detail-oriented and proactive in identifying and solving issues.
Responsibilities and Duties: Ability to work collaboratively in a team environment.