E-Commerce Operations Specialist

Zestar Food Corporation; Pampanga; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading e-commerce company in Pampanga, Philippines is seeking an E-commerce Specialist to manage daily platform operations, oversee order processing, and enhance customer experience. The ideal candidate has a Bachelor’s degree in Business Administration or Marketing, along with 1-3 years of relevant experience, specifically in e-commerce roles like Shoppe and Lazada. Strong multitasking abilities and proficiency in e-commerce platforms are essential for success in this dynamic and fast-paced environment.

Qualifications

• 1-3 years of experience in e-commerce operations or a related role.
• Proven work experience as an E-commerce specialist or similar role.
• Experience with Shoppe & Lazada.

Responsibilities

• Manage daily operations of the e-commerce platform.
• Oversee order processing, fulfillment, and inventory management.
• Analyze sales data to enhance customer experience.

Skills

Proficiency in e-commerce platforms

Ability to multitask

Time management skills

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Job description

• Manage daily operations of the e-commerce platform to ensure optimal performance.
• Oversee order processing, fulfillment, and inventory management.
• Analyze sales data to enhance customer experience and drive sales growth.
• Collaborate with marketing teams to implement promotional campaigns.
• Provide top-notch customer service support to resolve inquiries and issues effectively.

Requirements

• Educational Qualifications: Bachelor’s degree in Business Administration, Marketing, or a related field.
• Experience Level: 1–3 years of experience in e-commerce operations or a related role.
• Skills and Competencies: Proficiency in e-commerce platforms
• Responsibilities and Duties: Ability to multitask and manage time effectively in a fast-paced environment.
• with experience in shoppe & lazada
• Proven work experience as an E-commerce specialist or similar role