Platform Operations Lead - E-Commerce (Lazada & Shopee)

Meatworld International, Inc.; Makati; On-site; PHP 446,400 - 669,600; Full time

Job summary

A platform management firm in Metro Manila, Philippines is seeking a skilled individual to oversee operations on platforms such as LAZADA and SHOPEE. The ideal candidate will manage daily tasks, optimize user interactions through analytics, and ensure compliance with industry standards. A Bachelor’s degree in a relevant field and 3-5 years of experience are required, along with strong analytical and communication skills. Join us to enhance our platforms and deliver excellent user support.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3-5 years of relevant experience in platform management or a similar role.
• Strong analytical skills with a focus on data-driven decision making.
• Excellent communication and collaboration skills.
• Detail-oriented and proactive in identifying and solving issues.

Responsibilities

• Manage the platform’s daily operations to ensure efficient performance.
• Collaborate with cross-functional teams to implement platform enhancements.
• Monitor platform analytics and user engagement to optimize user experience.
• Provide technical support and training to users on platform functionalities.
• Ensure compliance with industry standards and regulations.

Skills

Analytical skills

Communication skills

Collaboration skills

Problem-solving skills

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Technology

Job description

A platform management firm in Metro Manila, Philippines is seeking a skilled individual to oversee operations on platforms such as LAZADA and SHOPEE. The ideal candidate will manage daily tasks, optimize user interactions through analytics, and ensure compliance with industry standards. A Bachelor’s degree in a relevant field and 3-5 years of experience are required, along with strong analytical and communication skills. Join us to enhance our platforms and deliver excellent user support.