Shopee Operations Specialist

Dermcare Inc.; Pasig; Hybrid; PHP 334,800 - 446,400; Full time

Job summary

A leading e-commerce company in Metro Manila is seeking an Operations Manager to oversee daily activities on the Shopee platform. The role involves ensuring efficient order processing, analyzing sales data, and providing top-notch customer service in a fast-paced environment. Candidates must possess a Bachelor's degree and some experience in related fields, showcasing strong communication skills. This position offers a hybrid or remote working setup.

Qualifications

• Bachelor's degree required.
• Less than 1 year of relevant experience.
• Proficiency in CRM, Sales and Marketing, Data Analysis.

Responsibilities

• Manage daily operations of the Shopee platform.
• Ensure efficient order processing and inventory management.
• Analyze sales data to optimize performance.
• Collaborate with marketing teams for promotional campaigns.
• Provide excellent customer service and handle inquiries.

Skills

Customer Relationship Management

Sales and Marketing

Data Analysis

Vendor Management

Education

Bachelor's degree

Job description

Responsibilities

• Manage daily operations of the Shopee platform.
• Ensure efficient order processing and inventory management.
• Analyze sales data to optimize performance.
• Collaborate with marketing teams for promotional campaigns.
• Provide excellent customer service and handle inquiries.
• Assist in the development of operational policies and procedures.

Qualifications

• Educational Qualifications: Bachelor's degree required.
• Experience Level: Less than 1 year of relevant experience.
• Skills and Competencies: Proficiency in Customer Relationship Management, Sales and Marketing, Data Analysis, and Vendor Management.
• Working Conditions: Fast-paced e-commerce environment, potentially remote or hybrid setup.
• Qualities and Traits: Strong communication and interpersonal skills, adaptable, and detail-oriented.