Phone-Based Customer Support Specialist

Sagility Iloilo; Iloilo City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service firm in Iloilo City is seeking a motivated Customer Service Representative to provide exceptional support to customers via phone. Candidates should possess strong communication skills and a passion for customer satisfaction. The ideal applicant is a college graduate or has at least completed 72 college units with some Call Center experience. This role offers a collaborative work environment without specifying exact location details.

Qualifications

• Friendly, empathetic, and highly motivated.
• Passion for delivering outstanding customer experiences.
• 6 months Call Center Experience preferred.

Responsibilities

• Provide exceptional support to customers through phone calls.
• Resolve customer complaints and issues professionally.
• Maintain a positive attitude while engaging with customers.
• Collaborate with team members to enhance customer satisfaction.
• Stay updated with product knowledge and company policies.

Skills

Strong communication skills

Problem-solving abilities

Empathy

Team collaboration

Education

College graduate or at least 2nd year college (72 units)

Job description

A customer service firm in Iloilo City is seeking a motivated Customer Service Representative to provide exceptional support to customers via phone. Candidates should possess strong communication skills and a passion for customer satisfaction. The ideal applicant is a college graduate or has at least completed 72 college units with some Call Center experience. This role offers a collaborative work environment without specifying exact location details.