Store Operations Leader

SM Retail; Carmen; On-site; PHP 335,000 - 502,000; Full time

Job summary

SM Retail is seeking a Store Supervisor in the Philippines (Cavite, Carmen) to lead daily store operations, drive sales, and manage inventory with a customer-first mindset. You will coach a retail team, ensure safety and compliance, and align the team with business goals in a fast-paced environment.

The role requires a 4-year degree and prior supervisory experience across any industry, with strong leadership and communication skills and a customer-focused approach.

Qualifications

• Graduate of any 4-year course.
• With supervisory experience in any industry.
• Strong leadership and communication skills.
• Goal-driven, organized, and customer-focused.

Responsibilities

• Lead and oversee daily branch/store operations.
• Drive sales performance and help the team achieve targets.
• Monitor inventory and coordinate with the merchandising team.
• Ensure excellent customer service and customer satisfaction.
• Maintain store safety, security, and operational compliance.
• Train, coach, and motivate team members for better performance.
• Communicate business goals clearly to the whole team.

Skills

Leadership

Supervisory experience

Communication skills

Customer service focus

Education

4-year degree

Job description

SM Retail is seeking a Store Supervisor in the Philippines (Cavite, Carmen) to lead daily store operations, drive sales, and manage inventory with a customer-first mindset. You will coach a retail team, ensure safety and compliance, and align the team with business goals in a fast-paced environment.

The role requires a 4-year degree and prior supervisory experience across any industry, with strong leadership and communication skills and a customer-focused approach.