PERMANENT_OPSI_SWO III_OSEC-DSWDB-SOCWO3-172-2026_DSWD CO

Hammerjack Pty Ltd; Philippines; On-site; PHP 547,000 - 655,000; Full time

Job summary

Hammerjack Pty Ltd is seeking a Social Welfare Officer III to lead the Case Management Unit, oversee SWDI implementation and analytics, and ensure alignment with 4Ps program objectives. The role involves guiding regional managers, validating assessments, and driving data-driven improvements.

The position emphasizes post-service delivery integration, policy development, and cross-team coordination to strengthen Pantawid household well-being, with a focus on SWDI and FRVA processes.

Qualifications

• Bachelor's Degree in Social Work
• 8 hours of relevant training
• 2 years of relevant experience
• RA 1080 (Social Worker) eligibility
• Sixteen hours of relevant training on SWDI, 4Ps Kilos-Unlad Case Management, technical writing, program monitoring and evaluation, data management and analysis, and social welfare and protection
• At least three (3) years of work experience in 4Ps Bureau level areas: data management and analysis, MOE, 4Ps Social Case Management, SWDI, Post-Service delivery, and social welfare and protection

Responsibilities

• Serves as the Division's Focal Person for case management services and SWDI validation/monitoring.
• Facilitates SWDI administration and analysis.
• Leads analytics to support management decisions and program improvement.
• Oversees case management interventions for Pantawid beneficiaries and post-service delivery.
• Provides technical guidance to Regional Case Managers on case management and SWDI.
• Coordinates with Field Offices to monitor case management interventions and referrals.
• Reviews regional SWDI reports to support policy development and planning.
• Develops and updates policies, guidelines, and monitoring tools.
• Designs and maintains dashboards to strengthen case management.
• Acts as a resource on case management and SWDI during meetings and trainings.
• Establishes partnerships to mobilize resources for case management initiatives.
• Provides inputs on policy issuances and participates in inter-agency meetings.
• Prepares reports and documentary requirements for Division and NPMO.
• Performs other related duties as assigned.

Skills

8 hours training

Education

Bachelor's Degree in Social Work

Job description

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Job Description

SOCIAL WELFARE OFFICER III

Item Number: OSEC-DSWDB-SOCWO3-172-2026

Compensation: SG 18 (Php 53,818.00)

Place of Assignment: Office of the Program Services and Interventions

CSC-PRESCRIBED QUALIFICATION STANDARDS

• Education: Bachelor's Degree in Social Work
• Training: 8 hours of relevant training
• Experience: 2 years of relevant experience
• Eligibility: RA 1080 (Social Worker)

PREFERRED QUALIFICATION STANDARDS

• Education: Bachelor's Degree in Social Work
• Training: Sixteen (16) hours of relevant training on SWDI, 4Ps Kilos-Unlad Case Management, technical writing, program monitoring and evaluation, data management and analysis, and social welfare and protection.
• Experience: At least three (3) years of work experience in any or in combination along the following areas at the 4Ps Bureau level: data management and analysis, program monitoring and evaluation, 4Ps Social Case Management, Social Welfare Development Indicators (SWDI), Post-Service delivery, and social welfare and protection.
• Eligibility: RA 1080 (Social Worker)

JOB DESCRIPTION

Under the direct supervision of the Division Chief, the Social Welfare Officer III shall serve as the Section Chief of the Case Management Unit (CMU) under the SCMD. He/She shall lead and oversee the implementation of case management functions, including the administration of the SWDI Process and Analytics, conduct of the Family Risk and Vulnerability Assessment (FRVA), SWDI data management and analysis, provision and monitoring of appropriate interventions, and validation of SWDI assessments.

The Social Welfare Officer III shall also ensure that post-service delivery case management is effectively mainstreamed and integrated into the implementation of the 4Ps in accordance with established policies, standards, and program objectives.

Functions and Responsibilities

1. Serves as the Division's Focal Person for the provision, coordination, and management of case management services, including the administration of the Social Welfare and Development Indicators (SWDI) validation and monitoring activities and ensuring compliance with established case management policies, standards, and procedures.
2. Facilitates and ensures that Field Officers administer the Social Welfare and Development Indicators (SWDI) in accordance with the prescribed manual, including the validation and analysis of SWDI results.
3. Leads the provision of analytics to support management decision-making, planning, and program improvement.
4. Oversees and monitors the implementation of Social Case Management interventions for Pantawid beneficiaries, ensuring the timely and effective delivery of case management services.
5. Provides technical assistance, guidance, and oversight to Regional Case Managers (RCMs) and other stakeholders on case management processes, SWDI administration, and related program implementation.
6. Coordinates with Field Offices to monitor the implementation of case management interventions, including child protection cases and other specialized concerns, and recommends appropriate technical and programmatic interventions.
7. Reviews, analyzes, and interprets regional reports on SWDI administration, validation, and terminal assessments to support evidence-based planning, policy development, decision-making, and continuous program improvement.
8. Develops, reviews, and enhances policies, guidelines, protocols, manuals, monitoring tools, and other operational instruments related to case management, SWDI implementation, post-service delivery, and household well-being.
9. Designs and maintains dashboards and other monitoring, assessment, and data management tools to strengthen case management processes, monitor program performance, and support integrative initiatives that improve the well-being of Pantawid household beneficiaries.
10. Serves as a resource person on case management, the Electronic Case Management System, SWDI implementation, and other related program concerns during meetings, training, orientations, and other capacity-building activities.
11. Establishes and strengthens partnerships with development partners, government agencies, and other stakeholders to mobilize resources and support the implementation and sustainability of case management initiatives and advocacy efforts.
12. Provides technical inputs, comments, and position papers on proposed policies, legislation, manuals, guidelines, memorandum circulars, concept notes, and other policy issuances requested by concerned Offices, Bureaus, Services, and Units (OBSUs).
13. Attend inter-agency meetings, both internal and external to the DSWD
14. Prepares, consolidates, and submits periodic and ad hoc accomplishment reports, technical reports, and other documentary requirements to the Division and Program Management.
15. Performs other related duties and responsibilities as may be assigned by the Division Chief and the National Program Management Office (NPMO).

Job Outputs

1. Memoranda and Correspondence
2. Technical Assistance i.e. KU social case management, caseload inventory, monitoring and validation of SWDI Assessment, FRVAs, among others
3. Accomplishment and implementationReports on Social Case Management with Analysis
4. Policy and Program Development Support (Guidelines/guidance note/protocols)
5. SWIDI Level of Well-Being Progress and Terminal Report
6. Update/Terminal Report on Post Services Delivery/Referrals along KU implementation
7. Presentations and Reference Materials on KU Social Case Management, among other
8. Capability Building Activities/Training Design and
9. Feedback Report.

CRITERIA FOR EVALUATION

Education: 25%

Training: 10%

Experience: 25%

Written Examination: 25%

IQT: 5%

Technical Exam: 20%

Interview: 10%

Performance Review: 5%

Total: 100%

Initial Shortlisting

Obtain 75% of the maximum total score or 45 points in Education, Training, and Experience (ETE)

Final Shortlisting

Top five (5) highest rating but overall rating should not be less than 80%

EQUAL EMPLOYMENT OPPORTUNITY PRINCIPLE

All vacant positions shall be open to all qualified applicants regardless of age, gender, civil status, disability, religion, ethnicity, social status, class, political affiliation, or other similar factors/personal circumstances which run counter to the principles of merit and fitness for the job and equal employment opportunity.

DATA PRIVACY POLICY

All the personal information contained in documents submitted shall be used only for documentation and processing purposes within the DSWD and shall not be shared with any outside parties without your written consent. Personal information shall be retained and stored by the DSWD within the prescribed timeline in accordance with the National Archives of the Philippines General Disposition Schedule.