People Services Workplace Manager

Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.); Parañaque; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.) is seeking an experienced People Services & Workplace Manager to lead initiatives that enhance the employee experience across our restaurant-focused organization.

You will oversee People Services, employee lifecycle management, workplace experience, HR process improvement, and employee engagement while partnering with Operations and the HR team to support rapid growth.

Qualifications

• Experience managing HR services from onboarding to offboarding.
• Strong understanding of employee lifecycle processes and HR operations.
• Experience with HRIS, process improvement, automation, and HR reporting.

Responsibilities

• Lead day-to-day People Services and HR operations.
• Oversee employee lifecycle processes from onboarding to offboarding.
• Establish service standards and ensure timely resolution of employee requests.

Skills

People Operations

HR Operations

Employee Experience

Stakeholder Management

Leadership

Communication

Multi-site Operations

Education

Bachelor's degree in HR/Business

Tools

HRIS

Job description

We are looking for an experienced People Services & Workplace Manager to lead initiatives that create a seamless, efficient, and engaging employee experience across our organization.

This role will oversee People Services, employee lifecycle management, workplace experience, HR process improvement, and employee engagement, while partnering closely with Operations and the wider HR team to support our fast-paced restaurant business.

What You’ll Do

• Lead day-to-day People Services and HR operations
• Oversee employee lifecycle processes from onboarding to offboarding
• Establish service standards and ensure timely resolution of employee requests

What We’re Looking For

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field
• 6–8 years of progressive HR experience, preferably in People Services, HR Operations, Employee Experience, or HR Shared Services
• Previous managerial or team leadership experience
• Experience in food service, restaurant, retail, hospitality, or other high-volume/multi-site operations is highly preferred
• Strong knowledge of employee lifecycle processes and HR operations
• Experience with HRIS, process improvement, automation, and HR reporting
• Strong stakeholder management, communication, and problem-solving skills
• Customer-service and employee-experience mindset
• Ability to thrive in a fast-paced, multi-site environment

What You’ll Bring

Strong partnership with Operations

The ability to turn employee needs into practical HR solutions

Leadership that enables teams to deliver excellent people services