People Services Coordinator - Benefits

GHD Pty Ltd; Philippines; On-site; PHP 391,000 - 725,000; Full time

Job summary

GHD Pty Ltd in the Philippines is seeking a People Services Coordinator – Benefits to deliver accurate HR benefits administration and employee support. You will help ensure a positive employee experience while maintaining confidentiality and compliance within People Services.

Responsibilities include processing benefits, responding to queries, maintaining HRIS records, supporting open enrolment, and collaborating with global teams to resolve requests in line with company policies and local labor

Qualifications

• Bachelor’s degree or equivalent in related field.
• Knowledge of employee benefits and HR administration.
• Experience with HRIS and MS Office.
• Strong written and spoken English.
• Detail-oriented with strong organizational skills.

Responsibilities

• Support the delivery of employee benefits processes and initiatives.
• Respond to employee queries and provide HR administrative support.
• Process employee transactions accurately in the HRIS and maintain records.
• Support employee lifecycle activities, including open enrolment.
• Resolve service requests within agreed timelines and quality standards.
• Collaborate with global teams and escalate complex requests when required.
• Ensure compliance with company policies, local labor requirements, and confidentiality standards.

Skills

HR administration

Employee benefits

English communication

Time management

Prioritization

Education

Bachelor’s Degree

Tools

Oracle HRIS

Microsoft Office

Job description

At GHD, we don’t just believe in the power of commitment, we live and breathe it every day

That’s why we pledge to support and empower our people to make a positive impact when working hand in hand with our business to drive change. We'll empower you with the right technologyand training as you bring ideas and projects to life.

Together with your colleagues, clients and partners, you can make an impact that is felt by all. See where your commitment could take you.

Who are we looking for?

We’re looking for a People Services Coordinator – Benefits to provide accurate and timely HR administrative and employee benefits support. This role will help deliver positive employee experience while ensuring quality, confidentiality, and compliance across People Services processes.

Duties and responsibilities include but not limited to:

• Support the delivery of employee benefits processes and initiatives.
• Respond to employee queries and provide HR administrative support.
• Process employee transactions accurately in the HRIS and maintain records.
• Support employee lifecycle activities, including open enrolment.
• Resolve service requests within agreed timelines and quality standards.
• Collaborate with global teams and escalat e complex requests when required.
• Ensure compliance with company policies, local labor requirements, and confidentiality standards.

What you will bring to the team:

• Bachelor’s Degree or equivalent combination of education and work experience.
• Knowledge of employee benefits and HR administration.
• Experience using Oracle HRIS or similar systems, plus Microsoft Office applications.
• Strong written and verbal English communication skills.
• Excellent organizational and time management skills with strong attention to detail.
• Ability to manage multiple priorities in a global, service-focused environment.

Work schedule:Monday to Friday / 7:00 am to 4:00 pm / Hybrid (3x a week onsite)

This job offer is based either inMakati or Quezon City.

Applicants must be a Filipino citizen or have the right to work in the Philippines.