People Services Coordinator - Benefits

GHD; Philippines; On-site; PHP 335,000 - 558,000; Full time

Job summary

GHD is seeking a People Services Coordinator – Benefits to deliver accurate HR benefits support and ensure confidentiality and compliance across People Services processes.

This role requires a Bachelor’s degree, knowledge of benefits, experience with Oracle HRIS and MS Office, and strong English communication, organizational, and time-management skills. Hybrid schedule: 3 days onsite in Makati or Quezon City, Philippines; Filipino citizens preferred.

Qualifications

• Bachelor’s degree or equivalent combination of education and work experience.
• Knowledge of employee benefits and HR administration.
• Experience using Oracle HRIS or similar systems, plus Microsoft Office.
• Strong written and verbal English communication skills.
• Excellent organizational and time management skills with strong attention to detail.
• Ability to manage multiple priorities in a global, service-focused environment.

Responsibilities

• Support the delivery of employee benefits processes and initiatives.
• Respond to employee queries and provide HR administrative support.
• Process employee transactions accurately in the HRIS and maintain records.
• Support employee lifecycle activities, including open enrolment.
• Resolve service requests within agreed timelines and quality standards.
• Collaborate with global teams and elevate complex requests when required.
• Ensure compliance with company policies, local labor requirements, and confidentiality standards.

Skills

HR administration

English communication

Organizational skills

Time management

Multitasking

Education

Bachelor’s Degree or equivalent combo of education and work experience

Tools

Oracle HRIS

Microsoft Office

Job description

Job Description:

At GHD, we don’t just believe in the power of commitment, we live and breathe it every day

That’s why we pledge to support and empower our people to make a positive impact when working hand in hand with our business to drive change. Well empower you with the right technologyand training as you bring ideas and projects to life.

Together with your colleagues, clients and partners, you can make an impact that is felt by all. See where your commitment could take you.

Who are we looking for?

We’re looking for a People Services Coordinator – Benefits to provide accurate and timely HR administrative and employee benefits support. This role will help deliver positive employee experience while ensuring quality, confidentiality, and compliance across People Services processes.

Duties and responsibilities include but not limited to:

• Support the delivery of employee benefits processes and initiatives.
• Respond to employee queries and provide HR administrative support.
• Process employee transactions accurately in the HRIS and maintain records.
• Support employee lifecycle activities, including open enrolment.
• Resolve service requests within agreed timelines and quality standards.
• Collaborate with global teams and elevate complex requests when required.
• Ensure compliance with company policies, local labor requirements, and confidentiality standards.

What you will bring to the team:

• Bachelor’s Degree or equivalent combination of education and work experience.
• Knowledge of employee benefits and HR administration.
• Experience using Oracle HRIS or similar systems, plus Microsoft Office applications.
• Strong written and verbal English communication skills.
• Excellent organizational and time management skills with strong attention to detail.
• Ability to manage multiple priorities in a global, service-focused environment.

Work schedule:Monday to Friday / 7:00 am to 4:00 pm / Hybrid (3x a week onsite)

This job offer is based either in Makati or Quezon City.

Applicants must be a Filipino citizen or have the right to work in the Philippines.

Requirements