People Operations Specialist

Grant Thornton Ireland; Makati; On-site; PHP 480,000 - 540,000; Full time

Job summary

Grant Thornton Ireland Philippines-based HR Operations role focuses on payroll inputs, onboarding, employee lifecycle, and benefits administration in Makati. You will coordinate with Finance and vendors, maintain records, and ensure statutory compliance.

Ideal candidates have 3–5 years in HR operations, payroll, or shared services, with hands-on experience in payroll inputs and HRIS platforms. The role emphasizes process improvements and accurate reporting.

Qualifications

• Bachelor’s degree in HR, Psychology, Business Administration, Finance, or a related field.
• 3–5 years of progressive experience in HR operations, payroll administration, HR shared services, compensation and benefits administration, or employee data management.
• Hands-on experience preparing, validating, reconciling, and coordinating payroll inputs.
• Experience supporting employee lifecycle processes such as onboarding, changes, movements, documentation, and offboarding.
• Experience working with HRIS platforms, payroll systems, employee databases, or HR reporting tools.
• Working knowledge of Philippine payroll, statutory benefits, and HR documentation requirements.
• Exposure to multi-country payroll, global shared services, or cross-border HR operations is an advantage.

Responsibilities

• Payroll Administration: Prepare, validate, and maintain payroll input data, including New hires, Employee movements, Salary changes, Overtime, Allowances, Benefits, Deductions, Final pay adjustments.
• Perform payroll data audits and reconciliation activities to ensure data integrity and accuracy.
• Coordinate payroll activities with Finance and external payroll vendors.
• Support payroll processing schedules and ensure timely submission of payroll inputs.
• Assist in payroll-related investigations, corrections, and employee inquiries.
• Maintain payroll records and supporting documentation.
• Support year-end payroll activities and government reporting requirements.
• Compensation and Benefits Administration: Support the administration of employee benefits programs.
• Coordinate enrollment, updates, and changes to company benefits.
• Process and monitor: HMO enrollments, Life insurance administration, Government-mandated benefits, Company-sponsored benefits.
• Serve as liaison between employees and benefit providers.
• Maintain records of employee benefit eligibility and participation.
• Assist in employee benefits communication and orientation sessions.
• Government Compliance Administration: Coordinate statutory requirements relating to SSS, PhilHealth, Pag-IBIG, BIR.
• Prepare and monitor required government submissions and documentation.
• Support employee concerns regarding government contributions and benefits.
• Ensure payroll-related processes comply with Philippine labor laws and statutory regulations.
• Stay updated on relevant government regulations affecting payroll and benefits administration.
• Employee Lifecycle Administration: Onboarding, Employee Changes, Offboarding, HR Operations and Data Management, Reporting and Analytics, Process Improvement and SOP development.

Skills

Payroll processing

HR operations

Data reconciliation

Benefits administration

Onboarding coordination

Reporting & analytics

HRIS experience

Leave administration

Education

Bachelor’s degree in HR, Business Administration, Finance, or related field

Tools

HRIS platforms

Payroll systems

MS Excel

Job description

• Prepare, validate, and maintain payroll input data, including:
• New hires
• Employee movements
• Salary changes
• Overtime
• Deductions
• Final pay adjustments
• Perform payroll data audits and reconciliation activities to ensure data integrity and accuracy.
• Coordinate payroll activities with Finance and external payroll vendors.
• Support payroll processing schedules and ensure timely submission of payroll inputs.
• Assist in payroll-related investigations, corrections, and employee inquiries.
• Maintain payroll records and supporting documentation.
• Support year-end payroll activities and government reporting requirements.
• Compensation and Benefits Administration
• Support the administration of employee benefits programs.
• Coordinate enrollment, updates, and changes to company benefits.
• Process and monitor:
• Life insurance administration
• Government-mandated benefits
• Company-sponsored benefits
• Serve as liaison between employees and benefit providers.
• Maintain records of employee benefit eligibility and participation.
• Assist in employee benefits communication and orientation sessions.
• Government Compliance Administration
• Coordinate statutory requirements relating to:
• SSS
• PhilHealth
• Pag-IBIG
• BIR
• Prepare and monitor required government submissions and documentation.
• Support employee concerns regarding government contributions and benefits.
• Ensure payroll-related processes comply with Philippine labor laws and statutory regulations.
• Stay updated on relevant government regulations affecting payroll and benefits administration.
• Employee Lifecycle Administration

Key Responsibilities

• Payroll Administration
• Prepare, validate, and maintain payroll input data, including:
  • New hires
  • Employee movements
  • Salary changes
  • Overtime
  • Allowances
  • Benefits
  • Deductions
  • Final pay adjustments
• Perform payroll data audits and reconciliation activities to ensure data integrity and accuracy.
• Coordinate payroll activities with Finance and external payroll vendors.
• Support payroll processing schedules and ensure timely submission of payroll inputs.
• Assist in payroll-related investigations, corrections, and employee inquiries.
• Maintain payroll records and supporting documentation.
• Support year-end payroll activities and government reporting requirements.
• Compensation and Benefits Administration
• Support the administration of employee benefits programs.
• Coordinate enrollment, updates, and changes to company benefits.
• Process and monitor:
  • HMO enrollments
  • Life insurance administration
  • Government-mandated benefits
  • Company-sponsored benefits
• Serve as liaison between employees and benefit providers.
• Maintain records of employee benefit eligibility and participation.
• Assist in employee benefits communication and orientation sessions.
• Government Compliance Administration
• Coordinate statutory requirements relating to:
  • SSS
  • PhilHealth
  • Pag-IBIG
  • BIR
• Prepare and monitor required government submissions and documentation.
• Support employee concerns regarding government contributions and benefits.
• Ensure payroll-related processes comply with Philippine labor laws and statutory regulations.
• Stay updated on relevant government regulations affecting payroll and benefits administration.
• Employee Lifecycle Administration

Onboarding

• Prepare employment documentation and onboarding requirements.
• Coordinate pre-employment requirements.
• Facilitate employee orientation logistics and onboarding administration.
• Maintain onboarding tracking and documentation.

Employee Changes

• Process promotions, transfers, salary adjustments, employment status changes, and organizational updates.
• Maintain employee records and personnel files.

Offboarding

• Coordinate employee separation processes.
• Monitor clearance activities.
• Process separation documentation and final pay requirements.
• Maintain complete employee records following separation.

• HR Operations and Data Management
• Maintain employee records and HR documentation.
• Ensure employee data within HR systems is accurate and updated.
• Support HR audits and compliance reviews.
• Manage HR operational trackers and databases.
• Prepare standard HR documents and employee correspondence.
• Ensure compliance with company record retention and document management standards.
• Employee Support and HR Service Delivery
• Serve as a primary point of contact for employee inquiries related to:
  • Payroll
  • Benefits
  • Leave administration
  • Employee records
  • HR processes
• Provide timely and professional responses to employee concerns.
• Escalate complex matters to the appropriate P&C leadership team.
• Reporting and Analytics
• Generate recurring and ad hoc reports, including:
  • Headcount reports
  • Attrition reports
  • Payroll reports
  • Benefits administration reports
  • HR operational metrics
• Ensure data accuracy and completeness in all reports.
• Assist leadership in gathering and validating employee data for decision-making purposes.
• Process Improvement and Operational Excellence
• Identify opportunities to improve payroll and HR operational processes.
• Support implementation of process improvements and automation initiatives.
• Develop and maintain SOPs, workflows, forms, checklists, and process documentation.
• Participate in HR systems enhancements and operational improvement projects.
• Promote continuous improvement within the People & Culture Operations function.

Qualifications & Experience

• Bachelor’s degree in Human Resources, Psychology, Business Administration, Finance, Accounting, or a related field.
• 3–5 years of progressive experience in HR operations, payroll administration, HR shared services, compensation and benefits administration, or employee data management.
• Hands-on experience preparing, validating, reconciling, and coordinating payroll inputs.
• Experience supporting employee lifecycle processes such as onboarding, changes, movements, documentation, and offboarding.
• Experience working with HRIS platforms, payroll systems, employee databases, or HR reporting tools.
• Working knowledge of Philippine payroll, statutory benefits, and HR documentation requirements.
• Exposure to multi-country payroll, global shared services, or cross-border HR operations is an advantage.