People Operations Officer | Makati

MedGrocer

Makati

On-site

PHP 600,000 - 900,000

Full time

14 days+

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Benefits offered by this job

Performance incentives

Career progression

Growth opportunities

Health & wellness coverage

Paid time off

Job summary

MedGrocer in Makati is seeking a People Operations Officer to bridge company strategy with day-to-day HR execution. You will lead a dedicated HR team to deliver efficient people processes and support our healthcare staff.

Responsibilities include overseeing end-to-end recruitment, onboarding, payroll and benefits administration, and performance management. You will champion employee relations, drive engagement initiatives, and monitor HR metrics to ensure policy alignment.

Qualifications

Bachelor's degree in Human Resources, Business Administration, or related field.
1–3 years of HR management or senior supervisory experience.
Solid knowledge of Philippine labor laws, payroll standards, HR admin best practices.
Proven ability to lead a team while juggling multiple tasks.
Willing to work onsite in Makati City.

Responsibilities

Supervise daily HR operations including end-to-end recruitment and onboarding.
Oversee payroll and benefits processing in compliance with Philippine regulations.
Guide performance management cycles with supervisors and feedback loops.
Serve as primary contact for employee relations and engagement initiatives.
Monitor HR metrics and ensure alignment with company policies.

Skills

HR management

Team leadership

Payroll administration

Labor laws Philippines

Onsite work

Education

Bachelor's degree in HR, Business Admin, or related field

Job description

MedGrocer's digitally-enabled corporate healthcare solutions and patient programs empower our customers to get their medicines, vaccines, and teleconsultations conveniently, cost-effectively, and intelligently.

Every year, we serve over one million Filipinos either directly or through partnerships with employers and pharmaceutical companies.

The People Operations Officer oversees the day-to-day operations of the Human Resources team, ensuring that all people processes are executed with excellence and efficiency. This role is responsible for bridging the gap between company strategy and departmental execution, managing team performance, and maintaining a supportive environment to help our staff deliver healthcare services to patients.

Why Join MedGrocer?

You will have the autonomy to refine internal HR workflows and lead impactful operational projects, providing significant professional growth as you manage and develop a dedicated team. By ensuring our internal teams are well-managed and supported through efficient HR processes, you directly enable the organization to improve the health of patients through our digitally-enabled platform.

Key Responsibilities

Supervise daily HR operations, including the end-to-end recruitment process, employee onboarding, and record management to ensure operational efficiency.
Oversee the timely and accurate processing of payroll and benefits administration in compliance with Philippine tax and labor regulations.
Facilitate performance management cycles by providing guidance to supervisors and ensuring consistent feedback loops across the organization.
Serve as the primary point of contact for employee relations, addressing grievances and implementing engagement initiatives to maintain a positive culture.
Monitor and report on HR metrics to identify areas for process improvement and ensure all activities align with established company policies.

Minimum Qualifications

Bachelor's degree in Human Resources, Business Administration, or a related field.
1-3 years of experience in an HR management or senior supervisory role.
Practical knowledge of Philippine labor laws, payroll standards, and HR administrative best practices.
Proven ability to lead and develop a team while managing multiple operational tasks simultaneously.
Must be willing to work onsite in Makati City.

Perks and Benefits

Performance Incentives & Career Progression: Recognition through clear pathways for advancement, promotion opportunities, and performance-based bonuses.
Growth & Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.
Cross-Functional Learning: Opportunities to collaborate across different teams, expanding your skill set and broadening your understanding of the business.
Health & Wellness Coverage: HMO benefits to ensure your peace of mind, paired with quarterly medicine vouchers for use on our website.
Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.

Application Process

Our application process typically takes one to three weeks, depending on your availability and progress:

Step 1

Submit your application form and complete the online assessment within seven days. Afterwards, results are shared in one to three business days.

Step 2

Qualified candidates attend a full-day onsite evaluation. Progression depends on performance at each stage. HR will notify you if your evaluation concludes early. Please arrive at the venue between 8:00 AM and 9:00 AM. The detailed schedule is as follows:

Initial Assessment